Planet 7 Casino - Payout postponed for quite a long time

Dear @torp.sharon,

Please make a point to refresh your objection as needs be and explain the aggregate sum of the contested withdrawal demand/s.

Thanks for collaborating the KoiSlots Protests Team.

attached are the messages and talk transcripts with planet 7 in regards to my payout Today 4/25/19 is day 10 I despite everything don't have my cash. The individual I was messaging isn't hitting me up any longer and I sent a duplicate of my bank proclamation to the money division and they are not reacting. This absence of correspondence has been from the very first moment. The best way to find any solutions is to join a visit and afterward every individual gives an alternate situation of the issues that are going on. I requested two withdrawals. One express for $750.00 and the main are sending me 365.50 that was as far as anyone knows sent on 4/9/19 and still not got. The second was for $750 around the same time and they simply sent it 4/24/19 for 737.50. not understanding why this is such an issue I sent all the necessary administrative work and my bank articulation and ledge can not get my money.

Hi Jo Ann- -
Gracious my...

I have quite recently perused each of the 14 pages and everything I can do is shake my head. Truly, everything I can do is apologize and talk with the division administrators in regards to a portion of these visits. The greater part of our operators are very acceptable, be that as it may, some of what I've perused is in opposition to that.

Additionally, I have to apologize to you for not reacting to this sooner. I erroneously erased this grievance and just discovered this a little while ago. I won't be in the workplace until later today, however I will focus on it to investigate this and give you criticism which you can rely on to be accurate.

Once more, my sincerest conciliatory sentiments for all your disappointment with this.
Tawni

I got the first payout on friday I mentioned 750 they sent me 360. I am as yet hanging tight for the second payout of 750

Hi Jo Ann- -
I've kept an eye on your account and I see your subsequent withdrawal has just been sent off to our processor: 4/24 Paid $737.50 + $12.50 Administration Expense for exchange #127567989. As there were three universal financial occasions over the previous week, this wire is likely somewhat delayed to arrive at your account. I would expect you'll discover the assets ahead of schedule one week from now (if not already).

In regards to the deficiency with your first withdrawal, this is on the grounds that you got free twists, totaling $373, which helped construct your withdrawal. All rewards are non-withdrawable and in that capacity, expelled from your absolute withdrawal amount.

I wish all of you the best,

Tawni

Dear @torp.sharon,

Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time period we will think about your issue as settled and your grumbling will be shut as needs be. It would be ideal if you remember that according to the AGCCS expressions giving updates in a convenient way is an unquestionable requirement.

Thank you for your cooperation.

Thank you I at last got both payouts and my account is good

Based on submitter's last post KoiSlots Objections Group think about this case as Settled and it is formally shut now.

Thank all of you for your cooperation.