Planet 7 Casino - Payment not handled on schedule

User: little.nyasia, Disputed casino: Planet 7 Casino, Status: RESOLVED, Amount: 205 $, Published: 28.03.2019

Have requested withdrawal to be processed..there rules are 7 business days, it's been 9 business days. Have had issues at this gambling club before moreover. It's just $500 buts its my $500. It takes everlastingly to get anything from them, continue disclosing to me its been raised to the account division yet is still simply sitting there.

Comments

01.04.2019
Planet 7 Casino

Hi Kylie- -
I'm so upset for the defer coming to you- - I had not gotten the new grumbling notification from KoiSlots and (luckily), I unearthed your complaint.

I'm not in the workplace at the present time, however when I get in, I'll beware of your account and return to you.

All the best,

Tawni

04.04.2019
KoiSlots

Dear Planet 7 Casino,

Please let us know whether there's some report with respect to this case.

10.04.2019
KoiSlots

This grumbling has been revived according to Planet 7 Gambling club solicitation and KoiSlots Protests Group might want to give it one more help out the two gatherings required into the contest coming to an agreeable resolution.

14.04.2019
Planet 7 Casino

Hi Kylie- -
I am sorry for not hitting you up sooner.

I've kept an eye on your account and I see your payment was sent off to our processor, a month ago: 3/30 Paid $205 + no expenses for exchange #16861382. The processor has affirmed the wire was finished, so you ought to have gotten this by now.

In regards to the setback from your mentioned withdrawal sum, this is because of a reward you got. All rewards are non-withdrawable and in this way, expelled from your absolute withdrawal request,

I wish all of you the best,

Tawni

14.04.2019
KoiSlots

Dear @little.nyasia,

Please affirm if the issue has been settled. Please be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your grievance will be shut accordingly.

Thank you for your cooperation.

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