Planet 7 Casino - Long payment time allotments

User: Johanna, Disputed casino: Planet 7 Casino, Status: RESOLVED, Amount: 498 $, Published: 10.04.2019

I'm hanging tight for a payment of $498 it's been since Spring third when I presented the withdrawal I was affirmed on Spring nineteenth and they revealed to me yesterday that they didn't have my financial data which they do as I got an email from them saying they had everything alongside the banking information

Comments

14.04.2019
Planet 7 Casino

Hi Annie- -
I'm upset for the challenges you've been encountering with this.

I've taken a gander at your account and I see that the sort code you gave your wire subtleties is invalid. Would you be able to please contact your bank and request the right code? When you have it, if you don't mind simply post it here in your grumbling. When I get this, I'll ensure your withdrawal is arranged for you.

All the best,

Tawni

14.04.2019
Johanna

Hi Tawni
I answered to the email I got from them it is 35832

thank you
Annie

18.04.2019
Planet 7 Casino

Hi Annie- -
I'm satisfied to disclose to you that your withdrawal was sent off to our processor, Thursday: 4/4 Paid $498 + no expenses for exchange #127506172. I would expect you'll discover the assets in your account towards the finish of next week.

I wish all of you the best,

Tawni

18.04.2019
KoiSlots

Dear @Johanna,

Please affirm if the issue has been settled. Please be in aware in the event that you neglect to react inside the given time period we will think about your issue as settled and your protest will be shut accordingly.

Thank you for your cooperation.

18.04.2019
Johanna

I will let you both know when the assets are in my account.

22.04.2019
Planet 7 Casino

Hi Annie- -
I'm simply flying in to keep this grumbling alive. ;- )
Tawni

22.04.2019
Johanna

Hi Tawni
as yet nothing, yet I will let you know.

Annie

24.04.2019
Johanna

Hi Tawni,
it's the week's end and still no cash. Would you be able to please check and see what's going on.

Annie

28.04.2019
Johanna

Hi Tawni,
I got a payment today, the swapping scale was sliced down the middle. I was paid 19 pennies on the dollar. at the point when I store cash they take appropriate trade of 34 pennies. I dont discover this passage by any means. how might they do that.

Annie

28.04.2019
KoiSlots

Dear @Johanna,

Since you affirmed accepting your rewards, KoiSlots Protests Group think about the objection as settled and it is as a rule formally shut at this point. While we thoroughly comprehend player's disappointment with respect to the entire circumstance, KoiSlots Objections Group might want to remind player that the club the board can not be consider answerable for the conversion scale. Your rewards were in US dollars and club sent them in a similar cash.

Thank all of you for your cooperation.

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