Planet 7 Casino - Deferred bitcoin withdrawal
User: Virginia Kuphal, Disputed casino: Planet 7 Casino, Status: RESOLVED, Amount: 432 $, Published: 10.05.2019
I mentioned a bitcoin pull back in the measure of $600 on April 12. I sent my docs back in the fall with an amazingly baffling sit tight for my with drawl, I have been attempting to contact somebody who can affirm that every one of my docs are still on document and my pull back is being prepared. There has been no contact from the money office in spite of various accelerations. Planet7 is the most disappointing club to work with in light of the fact that there is nobody to converse with. Their client care individuals are in every case decent however there's no other option for them. I think they are prepared to give you nothing but nonsense in a decent manner. I've been advised to email the account office which I have done and I expect that I won't get any reaction. I experienced difficulty with them back in the fall with a withdrawl demand that was rarely affirmed. They wound up restoring the cash to me on the site with no explanation given following quite a while of pausing. I was too disappointed to even think about doing it once more. So now I figured I would give it another attempt, yet this is the most strange procedure I have gone over. There are a lot of different destinations out there who paid bitcoin inside three or four days. Pulls back do take a brief period.. I get that.. in any case, the way that you can't arrive at a solitary soul who can reveal to you anything is incredibly disappointing. You must choose the option to sit and hold up with nobody accessible to address your inquiries. There are a lot of incredible gambling clubs out there with much better client support. I won't be coming back to plantet7 .
Comments
14.05.2019
Planet 7 Casino
Hi Julie- -
I am sorry for the troubles you've been encountering with this.
So as to process your withdrawal by means of Bitcoin, there is the slightest bit we are absent from your archives bundle. I've quite recently sent you an email seeing this- - when I get your answer, I'll have the option to have your withdrawal paid without delays.
All the best,
Tawni
14.05.2019
Virginia Kuphal
Tawni,
Thank you for the answer. It was mentioned by P7 that I send a photograph of myself holding two types of government ID and the nearby paper. I sent this to P7 three days back and got no reaction. I'm confounded with regards to why I have to continue sending similar reports again and again. I have quite recently messaged you a similar photograph and anticipate a goals.
Thank you
18.05.2019
KoiSlots
Dear Planet 7 Casino,
Please let us know whether there's some report in regards to this case.
18.05.2019
Virginia Kuphal
I sent the mentioned records to Tawni, which were similar reports mentioned by Lena from P7 on April 30. These are similar archives that planet seven as of now has on document from the previous fall. So now I have sent the mentioned copy records on April 30 and on May 3 to both of these women. I've gotten no correspondence from both of them. I at that point sent a subsequent email two days prior to every one of them inquiring as to whether they got what they required and in the event that they could give me an affirmation. Still no reply.
22.05.2019
Planet 7 Casino
Hi Julie- -
I've quite recently checked the latest notes on your account and our Payments Supervisor is requesting to affirm your crypto address. Would you be able to please drop me an email with this? When I have this, we're acceptable to go.
Much appreciated,
Tawni
23.05.2019
Virginia Kuphal
Hello Tawni,
I have quite recently messaged this to you.
Thank you for your help.
27.05.2019
Planet 7 Casino
Hi Julie- -
I'm glad to reveal to you that your withdrawal was given to your wallet, not long ago: 5/14 Paid $432 (0.05263301) + no expenses Bitcoin for exchange #131829669.
In regards to the deficit from your mentioned sum, this is on the grounds that you got a reward (W2WIN300 (1 of 999) (30 free twists) + FS $155.67 + $12.00). All rewards are non-withdrawable and all things considered, expelled from your complete withdrawal amount.
Once more, I am sorry for the challenges you've had with this.
I wish all of you the best,
Tawni
29.05.2019
KoiSlots
Dear @Virginia Kuphal,
Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time period we will think about your issue as settled and your protest will be shut in like manner. It would be ideal if you remember that according to the AGCCS expressions giving updates in a convenient way is an absolute necessity.
Thank you for your cooperation.
31.05.2019
Virginia Kuphal
This issue was settled. Complete time from withdrawal solicitation to payment was 31 days. A debt of gratitude is in order for your assistance with this.
31.05.2019
KoiSlots
Based on submitter's last post KoiSlots Objections Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.