Palace of Chance Casino - Long past due payment
User: Wilhelmine Schmitt, Disputed casino: Palace of Chance Casino, Status: RESOLVED, Amount: 1992 $, Published: 13.07.2019
Palace of Chance doesn't play by their own standards. Per their Terms & Conditions: "All withdrawal solicitations will be surveyed inside 7 business days from the date of the solicitation. Payment will be made in 7 to 10 business days after endorsement". I initially mentioned a withdrawal for $1992 on Spring 27th. Following two months of pausing, the gambling club broke the payments into $1250 by means of wire (endorsed) and $729 through check (anticipating endorsement). I have not gotten any of these payments in spite of a few talks and messages to Royal residence of Chance Help. Your assistance in settling this would be appreciated.
03/27/2019 10:50 PM Check Withdrawal Requested -$1,992.00
05/22/2019 09:01 AM Check Withdrawal Requested -$729.00
05/22/2019 09:00 AM Wire Move Withdrawal Declined $729.00
05/22/2019 09:00 AM Wire Move Withdrawal Approved! -$1,250.00
Comments
21.07.2019
KoiSlots
This protest has been revived according to submitter's solicitation and KoiSlots Grumblings Group might want to give it one more help out the two gatherings required into the question coming to a good resolution.
25.07.2019
Palace of Chance Casino
Hi Mike- -
I've kept an eye on your account and I see your wire was at that point sent to our processor: 7/3 Paid $1979 + no Charge for exchanges #71210762 & #72013037. As per the notes, the wire has been affirmed by our processor as finished on the eighth - I would expect the assets are in your account at this point. ;- )
I trust everything is great with you...
Tawni
25.07.2019
KoiSlots
Dear @Wilhelmine Schmitt,
Please try to refresh your issue in an auspicious way and let the KoiSlots Grievances Group know whether you got the payment. Be in aware in the event that you neglect to react inside the given time span we will think about your issue as settled and your objection will be shut in like manner. It would be ideal if you remember that according to the AGCCS expressions giving updates in a convenient way is a must.
Thank you for your cooperation.
26.07.2019
Wilhelmine Schmitt
Thanks again Tawni. You are a wonder specialist. Payment of $1979 got from Royal residence on July fifteenth.
Mike
26.07.2019
KoiSlots
Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.