NetBet Casino - Shut account while anticipating withdrawal with no additional data given
User: Phyllis, Disputed casino: NetBet Casino, Status: RESOLVED, Amount: 1013 £, Published: 02.08.2019
Hi there
I joined as of late, made a store and fortunately figured out how to win something! At the point when I made a withdrawal, ID confirmation was mentioned which I promptly gave and it was acknowledged as affirmed by live visit support. After tolerating my ID, NetBet gambling club continued to close my account and have held my withdrawal to ransom.
I haven't been made mindful of why my account has been shut or potentially when I will get my withdrawal. Live visit can't help either. I am anticipating a total of over £1013
Comments
03.08.2019
NetBet Casino
Hello,
We've finished the essential checks, your withdrawals have been approved and you can proceed with your movement on our website.
You will get an email with the total data from our client service team.
Best,
Marcel
03.08.2019
KoiSlots
Dear @Phyllis,
Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time period we will think about your issue as settled and your grievance will be shut as needs be. It would be ideal if you remember that according to the AGCCS expressions giving updates in an auspicious way is an unquestionable requirement.
Thank you for your cooperation.
04.08.2019
Phyllis
Hello
I might simply want to affirm the case settled. I have been given with my withdrawal in the wake of being grilled on the telephone about another account that I don't really have.
They have additionally concluded that I will not, at this point be qualified for any advancements since I was blessed to leave away with benefit. Unquestionably a gambling club/bookmaker to avoid.
All the best.
04.08.2019
NetBet Casino
Hello,
The choice of you not being qualified to get any rewards depends on the way that you have penetrated our T&C in regards to various accounts, it has nothing to do with your winnings.
Best,
Marcel
04.08.2019
KoiSlots
Based on submitter's last post KoiSlots Objections Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.