King Billy Casino - Issue with a €2,000 withdrawal to MasterCard

User: josie.raynor, Disputed casino: King Billy Casino, Status: RESOLVED, Amount: 2000 €, Published: 11.06.2019

I enrolled at Ruler Billy a couple of days back. Presently I was fortunate and made a 2.000€ withdrawal which was prepared in present moment. Everything alright. Yet, rather than attributing the aggregate sum of 2.000€ to my cc, it was an exchange which hinders the sum on my cc. Once more. I had a similar issue with Direx LTD Gambling club a couple of days back. See here :

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I can affirm that withdrawals to my Mastercard works fine with different Gambling clubs than Direx LTD.

I reached the help early today so as to not have similar conversations more than 1/Fourteen days like last time. However, the input was (tragically) again that withdrawal was succesful and no issue from gambling club side. It takes now 10 days until this obstructing on my cc will be discharged consequently and the gambling club will at that point reveal to me that there was a problem...

Maybe we can abbreviate this time span now. We as a whole realize what will occur. I made now a store with my Visa and I'm asking you to rebook the 2.000€ back to my account and I will do the withdrawal with Visa.

Thanks

Comments

13.06.2019
King Billy Casino

Dear josie.raynor,
We are grieved about the occurrence, for which Ruler Billy Club has no duty at all, as you were thoughtful enough to recognize.
fortunately assets of EUR 2,000 have been returned by the payment system supplier to the Ruler Billy Club, and from us, directly to your Lord Billy account.

You would now be able to pull back the assets to your Visa card, at the hour of your accommodation.
Thank you,
The Lord Billy Team

13.06.2019
josie.raynor

Thanks for your brisk answer and help. I have made the withdrawal now with Visa. That should work now.

I figure you can close the complaint.

13.06.2019
King Billy Casino

Dear KoiSlots,
dependent on the abovementioned, we might want to have this objection closed.

Thank you
The Ruler Billy Team

13.06.2019
KoiSlots

Based on submitter's last post KoiSlots Objections Group think about this case as Settled and it is authoritatively shut now.

Thank all of you for your cooperation.

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