Extra Vegas Casino - Deferred account check and €1,500 withdrawal
User: Annette Pouros, Disputed casino: Extra Vegas Casino, Status: RESOLVED, Amount: 1500 €, Published: 06.07.2019
Hello
I'm sitting tight for my payout for 25 days. I won 1500 Euro at Additional Vegas. I made my store by means of ecoPayz. I likewise needed to understand that paid out. I have transferred every single essential archive on the site and furthermore sent through email. Be that as it may, following 5 days I got a message that my records and payment must be checked once more. What's more, this will take 10 days.
After that, I applied for the withdrawal by means of bank move, which was dismissed once more. I should then transfer the records once more. What I did at that point. That was dismissed again.
Now I have again mentioned the payment by means of ecoPayz. What's more, again all archives sent to additional Vegas for security.
No other gambling club where I mess around is so moderate and there is my cash in my financial balance after the most recent 5 days.
I've recorded everything about correspondence from email and live chat.
Comments
09.07.2019
Extra Vegas Casino
Hello,
We trust this message discovers you well.
The motivation behind why your past withdrawal demand has been declined is because of the way that you didn't affirm your financial data when making the payout demand, according to the accompanying standard from our Financial page:
Additional Vegas requests from all Individuals the relating data of their favored withdrawal technique by means of email to accounting@extravegas.com
This should be possible before making the payout demand, so the Accounting group has all the data and they can accelerate the withdrawal procedure for you.
In regards to your present withdrawal demand, if you don't mind note that it will be checked on by the Accounting group at the earliest opportunity, inside most extreme 5 business days from the second it was put on the account.
Meanwhile, we thank you for your understanding and seeing, kindly don't spare a moment to tell us should you need some other data in regards to your account.
Kind respects,
The Additional Vegas team
11.07.2019
Annette Pouros
Hello,
Since yesterday, no cash is obvious on my player account. What's more, abruptly I am not, at this point a silver celebrity however I am shown as a Fundamental celebrity. Is this a bug on the site or for what reason is that?
Up until now, no cash has been gotten on my ecoPayz account. At the point when the cash is in the account, I will get in touch with you. I trust that happens very fast.
Best regards
13.07.2019
Annette Pouros
Hello,
today on 08.07.19 at long last the cash of extravegas on my ecoPayz account has been received.
Then the grievance is done.
An abundance of thanks to KoiSlots.com and extravegas for the now quick transaction.
Best regards
13.07.2019
KoiSlots
Based on submitter's last post KoiSlots Grumblings Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.