Drift Casino - Won't take care of my store after blocked account
User: Leonardo Welch, Disputed casino: Drift Casino, Status: RESOLVED, Amount: 18.45 €, Published: 30.05.2019
Sorry for terrible english.
I was attempting to whitdraw 75E and I get from float club answere that "Your account will be obstructed for manhandling the reward strategy of our casino"
I have store there 18,45 E in BTC system.
I think I konow whay they hinder my account... be that as it may, im not certain if this is the reason.
a hardly any months prior I was visiting float club site on my cell phone and I should click login yet it was my error and I click register. I have autofill in my telephone and I think and I was my missclick and register new account. Bolster float gambling club wrights to me all things considered... in any case, my englisch abilities are to poor to explein them this circumstance. I never log to this second account im even not certain if new account was made. There was likewise in that time no store offer fors new costumers so I have no motivation to accomplish something that stupid.
Anyway I belive that I dont do nothing incorrectly and I was thinking im alright whit float gambling club and I can safetly store there my cash. I comprehend that looks awful and they could utilize this to not pay my triumphant, purchase they dont even whants to send my back my deposit.
Is there a possibility that I can in any case play there and whitraw my rewards of at any rate get back my deposit?
I might want this deplorable situation not to influence my collaboration whit float badly.
I might want to play there, despite everything have opotrunity to store and whitdraw my money.
Comments
30.05.2019
Drift Casino
Dear Szymon!
As should be obvious, your account has been obstructed because of your infringement of our Terms and Conditions you concurred with after joining, point 5.5 (enlistment of different accounts).
On all the accounts that you had made we recognized the use of the equivalent non-store reward, which can be plainly viewed as an infringement of the gambling club reward policy.
30.05.2019
KoiSlots
Dear Float Casino,
KoiSlots Grumblings Group is benevolently requesting that you give proof/s where it is unmistakably obvious that the player enlisted all the more then one account.
Upon KoiSlots Grievances Terms we consider all proof carefully secret and won't be openly shown or sent to the outsider. If it's not too much trouble send required data legitimately to support@koislots.com.
Thank you for your cooperation.
30.05.2019
Leonardo Welch
i have old discussion whit float cassino
Drift Bolster Group
śr., 24 paź 2018, 14:16
do ja
Hello, <name removed>!
The Security Branch of Float Gambling club have recognized a few accounts which had been enrolled from your IP-address. As indicated by the terms and states of our gambling club, a player isn't permitted to utilize more than one game profile. If you don't mind determine the motivation behind why you have enlisted extra accounts? We are anticipating your reply.
- -
Regards, <name removed>
<name removed>
śr., 24 paź 2018, 14:43
do Drift
i trust I didnt register.. without a doubt it was a miss click on my telephone... telephone recollect my subtleties to log... I was thinking im login...
Regards, <name removed>
Drift Bolster Group
śr., 24 paź 2018, 14:53
do ja
Dear, <name removed>!
Thank you for your answer! Perhaps someone from your companions and family members approach your gadget? Anticipating your answer!
<name removed>
śr., 24 paź 2018, 15:56
do Drift
some time back I get message that somebody is attempting to make a store skrill to my account... it wasent me... someone without a doubt have my login detalis.... I have cznege pssword
Drift Bolster Group
śr., 24 paź 2018, 16:30
do ja
Dear, <name removed>!
Thank you for your letter!
That was a programmed warning that you attempted to make a store prior. The solicitation has gotten its last status of decrease. Also, this is the motivation behind why you got the such email. Yet, making extra accounts in the gambling club is a mishandling the arrangement of the casino.
May be you have utilized a similar gadget for a game with a portion of your companions?
- -
Regards, <name removed>
<name removed>
pt., 26 paź 2018, 18:39
do Drift
I comprehend strategy of gambling club... It was only my misclick. Would i be able to at present play on Float Casino?
Drift Bolster Group
pt., 26 paź 2018, 20:12
do ja
Dear <name removed>,
Did you utilize the equivalent with your companions, possibly?
- -
Regards, <name removed>
<name removed>
sob., 27 paź 2018, 12:14
do Drift
No, I didn't.
Drift Bolster Group
sob., 27 paź 2018, 13:05
do ja
Thank you for your answer!
Then Security office will hold up the appropriate response about this circumstance from the another player during 7 days.
After that your account will be checked and unblock.
Have a decent day!
*************************************************************
in that time I was utilizing portable web... that web has difrent ip each time you reset him...
i belive that circumstance is some misunderstanding
30.05.2019
Leonardo Welch
i have browse every one of my messages... what's more, im sure I dont have numerous accounts. Just at one email I have informations from Float Casino.
I whould like to in any case have oportunity to play and gather my rewards at Float Gambling club. Im guiltless, and I win this cash fair.
31.05.2019
Drift Casino
Dear Szymon!
The circumstance that you have depict prior was settled in October 2018. Be that as it may, presently your account was hindered because of infringement of our Terms and conditions. There are recognized enlistment more than one account from your device.
31.05.2019
Leonardo Welch
Drift Gambling club im not certain but rather it is conceivable that occasionally I was utilizing vpn when im login to Float Gambling club.. meybe that is the explanation you see a similar gadget in another costumer account. I not certain how exacly vpn functions... im a newbee in this stuff.
Does this account have indistinguishable subtleties from mine?
In walk this year I have sell my old cell phone, meybe new proprietor have aslo made account in drif casino.
I truly dont know whatever other explenation how its conceivable that you have identified more than one enrollment from my device.
My miss click was in October 2018 and now I realize that in that time new account was not created
31.05.2019
Drift Casino
Dear Szymon!
VPN is a sort of association, that encourages you to change your gadget IP address incidentally. In the event of utilizing such sort of association it very well may be some convergence by the IP address with different clients that additionally utilized a similar IP address or potentially VPN module for signing in to our site, however not a similar gadget.
Treat crossing point can be conceivable just by signing in at least two accounts from one gadget.
Sadly, as the circumstance at October 2018 was settled and you have been cautioned about our guidelines, after that another circumstance was distinguished your account was terminated.
03.06.2019
Leonardo Welch
Thanks KoiSlots
I get my store back
03.06.2019
KoiSlots
Based on submitter's last post KoiSlots Grumblings Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.