Cool Cat Casino - Been informed various things concerning withdrawal yet not paid
User: Faye Rowe, Disputed casino: Cool Cat Casino, Status: RESOLVED, Amount: 519 $, Published: 03.08.2019
It's had been right around 30 days since by withdrawal was endorsed I despite everything have not gotten my withdrawal of $600. I have various discussion where they disclose to me it was endorsed, even sent yet at the same time nothing. Presently I attempted to log back in and the contact connect isn't working so I can visit. I have sent a couple of messages however have not heard anything back. The club likewise publicized brisk withdrawal handling. There is nothing fast about it. I have been told various things each time I had followed up. I ought to have perused surveys first. I likewise have duplicates of visit sessions
Comments
07.08.2019
Cool Cat Casino
Hi Tammy- -
I am sorry for the challenges you've been encountering with this.
I'm satisfied to disclose to you that your withdrawal has just been sent to our processor: 7/29 Paid $494 + $25 Administration Expense for exchange #183019112. I would hope to have following towards the center of next week.
In regards to the deficiency from your mentioned withdrawal sum, this is on the grounds that you constructed your parity utilizing a reward. All rewards are non-withdrawable and thusly, expelled from your complete mentioned amount.
I'll make certain to return with an update when your following comes through.
Have an extraordinary weekend,
Tawni
10.08.2019
KoiSlots
Dear @Faye Rowe,
Please make a point to refresh your issue in a convenient way and let the KoiSlots Grumblings Group know whether you got the payment. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your objection will be shut as needs be. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an auspicious way is a must.
Thank you for your cooperation.