Cool Cat Casino - 2 Deferred Payments
User: Freda, Disputed casino: Cool Cat Casino, Status: RESOLVED, Amount: 3137 $, Published: 24.07.2019
Hello. I'm having issues accepting my affirmed withdrawals from Cool Feline Gambling club. In the first place, I have an affirmed express payment withdrawal, from June 12, 2019, of $637. Second, I have an endorsed wire move withdrawal, from June 20, 2019, of $2500. I have provided them with all mentioned documentation, they've checked they have all that they need from me. I truly need to get my cash from them. I can not get any genuine data from them. Would you be able to please help me?
Comments
28.07.2019
Cool Cat Casino
Hi Lisa- -
I'm heartbroken about the disappointment you've been encountering with this.
I've glanced in on your account and I do see your first withdrawal was at that point sent to our processor: 6/30 Paid $624.50 + $12.50 Administration charges for exchange #182164396. I've likewise checked with our processor to affirm the wire was finished and it was affirmed. I would expect the assets should as of now be in your account. Would you be able to please affirm in the event that you've gotten the payment?
I've felt free to place in the solicitation for your next payment to be arranged - when I see this has been done, I'll make certain to come back.
Meanwhile, I'd value hearing in the event that you've gotten your wire...
All the best,
Tawni
28.07.2019
Freda
Hi Tawni,
Starting today, there's been no wire move into my ledger. I do value your assistance with getting this settled.
Thank you,
Lisa
30.07.2019
Freda
Hi once more, Tawni,
My first payment of 624.50 presented on my financial balance today.
Thanks!
Lisa
03.08.2019
Cool Cat Casino
Hi Lisa- -
I've kept an eye on your account and I see your subsequent withdrawal was sent off to our processor, Thursday: 7/18 Paid $2500 + no charges for exchange #182506453. I would expect you'll discover the assets in your account towards the finish of this coming week.
I wish all of you the best,
Tawni
06.08.2019
Freda
Hi Tawni,
My cash appeared in my bank toward the beginning of today. Much obliged such a great amount for the entirety of your assistance with getting this resolved!
Lisa
06.08.2019
KoiSlots
Based on submitter's last post KoiSlots Objections Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.