Casoo Casino - Issues with getting my rewards

Dear player,

We can pull back you through Ecopayz, Digital forms of money or Neteller.
The abscence or potentially unability to acknowledge any of the techniques above isn't the gambling clubs issue at all.
Neteller accomplishes work for different clients from your GEO area, thusly please contact the payment strategy for additional remarks.
Kind regards,
Daniel

Hi Daniel, I have spoken on the phone to neteller however they state Casoo Gambling club doesn't have a neteller account.
As I have said before I don't have ecopayz as I for all time shut my account with them and cryptographic money I don't utilize.
I could make a store with my visa card yet not for withdrawal. I ought to of been made mindful of this before I stored my cash not afterward.
You have various withdrawal strategies publicized remembering visa for your site and it even says it here on KoiSlots. I don't comprehend why I cannot pull back my cash utilizing bank move or legitimately to neteller not skrill.
I have reached support at casoo so often as you probably are aware yet I find a similar solution untouched.
Regards
Per Ole

Hi Ole,

We prescribe you sending an email to Neteller and attempting to store at Casoo once again.
If that doesn't work please email them the screen capture to request further explanation.
As referenced above, different clients utilizing a similar money as you (NOK) and from a similar GEOlocation as you are utilizing Neteller at Casoo effectively, in this manner the issue must be with your account.
Maybe your account address is at one of our limited as well as Netellers confined areas?

We benevolently welcome you to fathom your issue with our client care, they will joyfully help you.

Kind regards,
Daniel

Hi Daniel,

First I would welcome it on the off chance that you can respond to the inquiries I have posed in the past messages.
As I clarified in my previous message I have addressed neteller on the phone and they have revealed to me that Casoo Gambling club doesn't have a neteller account.

I have no difficult what so regularly utilizing neteller at different club, I utilized it today in actuality and need to show this if KoiSlots need it. My location has nothing to do with the issue.

Is odd that a couple of days prior you disclosed to me that you didn't have neteller that the gambling club was dealing with getting it and now you state that different players from Norway have no issue utilizing it. Perhaps they have a skrill account.

The issue is that it is skrill you use not neteller
this is the message from your site when I attempt to store by means of your neteller link.

https:­//p­ay.s­kr­ill.co­m/a­pp/­?si­d=6­240­52c­8d4­21f­356­967­1e6­031­bc1­4ff­e#/­failure

As this plainly doesn't work for what reason can you not send my cash manuelly to neteller or my bank?

I trust you can respond to my inquiries not simply toss the fault over to me or do I need to go much further with this as I might want my kr 15000

Regards

Per Ole

Dear Casoo Casino,

Please let us know whether there's some report in regards to this case.

Hi KoiSlots here is the update 3 days back Casoo Gambling club included visa as a withdrawal technique so I made a withdrawal however it was acknowledged at that point finished at that point dismissed (how it tends to be finished at that point dismissed is as yet befuddling for me) so I composed into them and inquired as to why my withdrawal was dismissed and their answer was shockingly we have little issues with our payment system. Is awful client support that they can not keep me educated on updates or focus on my case. In the event that I had not gone into Casoo Gambling club I would not of realized that visa had been included.
I will keep you educated regarding any updates and I have all messages if needed.
Is there anything you can do KoiSlots to help me?

Regards
Per Ole

Hi Ada Labadie,

As referenced before we can pull back you by means of Neteller, Ecopayz and cryptographic forms of money.
Your bank has declined your bank card withdrawal, in this manner just the choices above can be utilized. This likewise has been expressly sketched out previously.
We might want to generously advise you that the abscence as well as unability to acknowledge any of the techniques above isn't the gambling clubs issue at all.
Kind regards,
Daniel

Hi Daniel,

First I would value it on the off chance that you could peruse my past remarks and answer the inquiries I have asked.

I ought to of been made mindful that I was unable to utilize the entirety of the promoted withdrawal strategies before I kept my cash not after.

I clarified in my previous message I have addressed neteller on the phone and they have revealed to me that Casoo Club doesn't have a neteller account.

I have no difficult what so consistently utilizing neteller for both store and withdrawal at different gambling clubs, I utilized it a week ago in actuality and have proof to show this if KoiSlots need it.

Is odd that lsome days prior you disclosed to me that you didn't have neteller and that the gambling club was taking a shot at getting it and now you state that different players from Norway have no issue utilizing it. Possibly they have a skrill account.

The issue is that it is skrill you use not neteller
this is the message from your site when I attempt to store by means of your neteller link.

https:­­//­p­a­y.s­­kr­­il­l.c­o­m­/a­­pp/­­?s­i­d­=6­­240­­52­c­8­d4­­21f­­35­6­9­67­­1e6­­03­1­b­c1­­4ff­­e#­/­f­ailure

As this unmistakably doesn't work for what reason can you not send my cash manuelly to neteller or utilize bank transfer?

I trust you can respond to my inquiries not simply toss the fault over to me or do I need to go much further with this as I might want my kr 15000

Hi,

As referenced before Casoo has Neteller and Casoo has Skrill.
Different clients from Norway make stores effectively to our Skrill and Neteller accounts in different monetary forms, to be specific EUR, USD and NOK.

Please contact the payment technique for additional comments.

Kind regards,
Daniel

I needed to open a skrill account to get my cash as neteller disclosed to me that this gambling club doesn't have a neteller account.

I have now recieved my cash after much to and fro and very little assistance or correspondence from casoo at all.

This case is currently closed

Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is formally shut now.

Thank all of you for your cooperation.