Casollo Casino - Inert for a considerable length of time and doesn't process my withdrawal solicitation of €902
User: hegmann.oliver, Disputed casino: Casollo Casino, Status: RESOLVED, Amount: 902 €, Published: 08.08.2019
Hello everybody,
I have an issue with Casollo Gambling club going to pull back my rewards. I mentioned a pull back with them about 902€ on 26/06/2019 or 30/06/2019 which stays pending since them. My Account got checked in that time period. I gave it some an opportunity to get my withdrawal handled yet nothing occurs. I sent them on 13/07/2019 an email getting some information about the explanation that the solicitation doesn't get prepared without answer.I couldn't arrive at their site due to an upkeep ot the site which is okay. After I could sign into my account again it was the last time I had contact with the gambling club. I don't know about the specific date but rather it more likely than not been in mid of July. The LiveChat disclosed to me that the solicitation may have been overlooked as a result of the support, which is as yet adequate for me, and that they will process it asap. After that discussion I haven't heard a word from them any longer or got my funds.
I reached them a few times since them. I attempted to contact them by means of the LiveChat yet nobody is on the web. I gave various occasions a shot various days. I sent them by means of their email work at any rate 4 messages mentioning them to reach me and update me on the status with no achievement. I am simply not ready to connect with them since they are not noting any of my messages.
I don't have the foggiest idea what else to do and trust I can discover some assistance here. Much obliged to you in advance!
Best regards,
Ratzinga
Comments
11.08.2019
Casollo Casino
Hi sorry for the postponement your pull back will be prepared until monday
14.08.2019
hegmann.oliver
Hi,
I haven't got any cash yet! Withdrawal can't be handled then since I utilized EcoPayz and it is instant!
hegmann.oliver
14.08.2019
KoiSlots
Dear Casollo Casino,
Please let us know whether there's some report with respect to this case.
16.08.2019
Casollo Casino
the payment was sent yesterday to u
16.08.2019
KoiSlots
Dear @hegmann.oliver,
Please make a point to refresh your issue in an opportune way and let the KoiSlots Objections Group know once you get the payment. Be in aware on the off chance that you neglect to react inside the given time span we will think about your issue as settled and your grumbling will be shut in like manner. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an auspicious way is a must.
Thank you for your cooperation.
17.08.2019
hegmann.oliver
Hello Everyone,
I got my cash from Casollo. This case can be considered as resolved.
A major thank you to KoiSlots for the incredible help in this matter!
Best regards,
hegmann.oliver
17.08.2019
KoiSlots
Based on submitter's last post KoiSlots Grumblings Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.