Casino Joy - Won't let me pull back assets kept unintentionally
User: Lacy Legros, Disputed casino: Casino Joy, Status: RESOLVED, Amount: 300 £, Published: 28.07.2019
More than 7 days now and never got my pull back prepared , I store £300 unintentionally rather than £30 pound at this gambling club my own cash from my compensation and this club previously requested records which I submit and afterward request that I bet the £300 as I can't pull back before I bet my store 1 time , I disclosed to them that I store £300 accidentally , they simply continue sending message you are our primary goal and it's false ,
Am truly irritated with the administration of this gambling club , I believe it's the most noticeably terrible ever.
Also there number or live visit doesn't work at all which is extremely odd , there Britain number is phony number ( my proof attempt it your self)
Comments
06.09.2019
KoiSlots
This objection has been revived according to Club Delight solicitation and KoiSlots Grievances Group might want to give it one more help out the two gatherings required into the question coming to an agreeable resolution.
06.09.2019
Casino Joy
Dear Elegant Legros,
Thank you for getting in touch.
I am apprehensive this is because of against illegal tax avoidance guidelines, if it's not too much trouble see out Terms and Conditions 12.5. Stores made into Your Account ought to be equivalent with proposed game play.
We have sent all proof to the KoiSlots group to review.
Thank you
09.09.2019
KoiSlots
Dear @Lacy Legros,
Please let us know whether there's a report with respect to your progressing protest. Be in aware on the off chance that you neglect to react inside the given time span we will think about your issue as settled and your protest will be shut as needs be. It would be ideal if you remember that according to the AGCCS expressions giving updates in a convenient way is a must.
Thank you for your cooperation.