Captain Jack Casino - Withdrawal of $500 unpaid more than multi month

Hi Michelle- -
I am sorry for the challenges you've been encountering with this.

You'll be satisfied to realize that your payment was at that point sent off to our processor: 3/26 Paid $487.50 + $12.50 Administration Expense for exchange #36262188. I would expect you'll discover the assets in your account towards the center of this week.

I wish all of you the best,

Tawni

Dear @Will Berge,

Please affirm if the issue has been settled. Please be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your objection will be shut accordingly.

Thank you for your cooperation.

As of this evening, still nothing!!!

Dear @Will Berge,

Please make a point to refresh your issue in a convenient way and let the KoiSlots Objections Group know whether you got the payment. Please be in mindful in case you neglect to react inside the given time allotment we will think about your issue as settled and your grumbling will be shut accordingly.

Thank you for your cooperation.

I haven't gotten paid at this point! Going on more than about fourteen days with the reason that it's in bank wire move. Liars!!!!

No $$$$ yet! Liars!!!!

Hi Michelle- -
While I comprehend your dissatisfaction, I've not misled you and I don't welcome you saying as such.

I do realize that one of the bunches of wires sent off (which I accept yours is in), had an issue and was postponed. I've sent a question to our processor to mind this and I would like to have a response for you, tomorrow (Friday).

Tawni

Dear Skipper Jack Casino,

Please let us know whether there's some report with respect to this case.

As I am not clairvoyant, and my bank has no information or following of any sort of bank wire move, and I have no monetary data from your part, I can just survey that you all are deceiving me about giving me my cash. I don't lie, I talk reality! Your gambling club is the one in an inappropriate her by not sending me verification that s money related exchange at any point happened. Have you ever known about the expression "Check's in the mail!"??

KoiSlots Protests Group has been educated that Commander Jack Club agent probably won't have the option to react to continuous grievances until Tuesday, 23rd of April, consequently the time span is being reached out with another 96 hours.

Hi Michelle- -
I've checked with our processor and your wire was affirmed as finished on April eighth. At this point you absolutely ought to have discovered the assets in your account.

Would you be able to please affirm this?

Thanks,

Tawni

Dear @Will Berge,

Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your objection will be shut in like manner. If you don't mind remember that according to the AGCCS expressions giving updates in an opportune way is an unquestionable requirement.

Thank you for your cooperation.

Well there's definately a misunderstanding at that point. Obviously ask players thought I got paid by openings of vegas, yet I get it was commander jack that paid me. Presently I'm despite everything out $500!

Dear Commander Jack Casino,

Please let us know whether there's some report in regards to this case.

Hi Michelle- -
I've gotten to the base of all this...

The username you accommodated your Openings of Vegas account was for an alternate account you'd had with the gambling club (that account had not been dynamic since August of a year ago). With that account, there were no withdrawals to be paid.

Once I discovered your other account with Spaces of Vegas (with the right username), I had the option to discover the withdrawal and payment data: 4/30 Paid $391.5 + $12.5 Administration Charge for exchange #87961160. As May first was a worldwide financial occasion, I would expect you'll discover the assets in your account, ahead of schedule next week.

Likewise, you'll see there is a shortage from the withdrawal sum you mentioned - this is expected to the rewards you got (VEGASHERO (7 of 9999)(30 free twists) $75.00 + Free Turn non-money credit $20.40). All rewards are non-withdrawable and as such expelled from the all out withdrawal amount.

I trust this clears things up...

Tawni

Dear @Will Berge,

Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your grumbling will be shut appropriately. It would be ideal if you remember that according to the AGCCS expressions giving updates in an auspicious way is an absolute necessity.

Thank you for your cooperation.

While I'm still somewhat confounded, I am cheerfully happy with somebody, Tawni, stepping up to the plate and do an exhaustive examination and helping me get things settled. I value this and will consistently be straightforward on these sites that ask how we are treated on your site. I am a cheerful client, despite the fact that I've yet to see a dime from this most recent update. I will call my manage an account with the data you have given me. Much obliged! Resolved!

Based on submitter's last post KoiSlots Objections Group think about this case as Settled and it is authoritatively shut now.

Thank all of you for your cooperation.