Bodog Casino - Withdrawals postponed well longer than a month
User: xlesch, Disputed casino: Bodog Casino, Status: RESOLVED, Amount: 1020 $, Published: 02.06.2019
I have been utilizing Bodog for most likely around 4 or 5 years now. Typically utilizing just games wagering yet from time to time I will utilize the gambling club. Well at last over the most recent 2 months I had a decent success. Every one of my companions had cautioned me not to utilize Bodog due to what extent they drag withdrawals out for and I surmise I needed to become familiar with the hard way.
April twelfth I petitioned for a withdrawal for about 300$, in method for direct bank move. After several days on April 21st I recorded another withdrawal as it is a multi day hang tight between free withdrawals for about $720. In the wake of holding up about fourteen days I understood I wasn't getting any assets. When I called Bodog they continued attempting to console me I had gotten my assets ( For what reason would I call on the off chance that I got the assets?). So then on May first I sent a bank proclamation with all my action over the earlier month. They didn't answer until May eleventh, and all that answer said was it got sent to the accounts team.
This was the specific message I got. "This has been heightened to our Accounts Group and once there's an update, you'll be informed through your account messages and enlisted email address, in around 24-48 hours."
That was on May eleventh 2019. It is presently May 22nd 2019 and I have called them 3 days over the most recent 8 days and have been told precisely the same thing everytime. (They are as yet examining). So the 24-48 hours answer that was guaranteed was not met.
For somebody who has utilized this site for a considerable length of time, I have never been progressively disillusioned yet more so with myself, in light of the considerable number of admonitions I got from peers. I am beginning to get the inclination they will keep hauling this out as long however they see fit, I have basically surrendered now. For somebody who has stored over 3000$ over the most recent 2 years and just requesting a 1000$ withdrawal, I believe I have been had.
I don't prescribe this site to anybody, since you can have a ton of fun playing and even have the rush of winning, however you will never really get any cash for it. More as a compensation to play for nothing. Expectation this doesn't transpire else as it very well may be baffling and totally a burden you ought not require in your life.
Comments
08.06.2019
KoiSlots
This grievance has been revived according to Bodog Club solicitation and KoiSlots Objections Group might want to give it one more help out the two gatherings required into the question coming to a good resolution.
08.06.2019
Bodog Casino
Hi xlesch,
We apologize for any bother this may have caused.
Right now, our Withdrawal's Group is exploring this further for you. When we have an update you'll be notified.
We value your proceeded with persistence concerning this issue.
Regards,
Bodog Service
08.06.2019
Bodog Casino
Hi xlesch,
Please send in the necessary documentation for additional consideration as mentioned by our Withdrawals Group so as to additionally research the issue for you.
Regards,
Bodog Service
08.06.2019
xlesch
I have sent each documentation that has been requested. Various times.
09.06.2019
Bodog Casino
Hello xlesch,
We are upset for any disarray this circumstance might be causing you.
We can see that you got an account message on May 28th requesting you to give us a Void check. This is being mentioned by our Withdrawals Group so we can raise the issue further for you.
Regards,
Bodog Service
09.06.2019
xlesch
Yes that has additionally been sent
11.06.2019
Bodog Casino
Hello xlesch,
We value you presenting the important data for us to look further into detail on the situation.
We can affirm that your record was submitted effectively with our Withdrawals Group and they ought to refresh you shortly.
Regards,
Bodog Service
14.06.2019
xlesch
This issue has not been settled. As yet holding on to hear once again from bodog for the "examination" to finish.
18.06.2019
KoiSlots
Dear Bodog Casino,
Please let us know whether there's some report in regards to this case.
21.06.2019
Bodog Casino
Hello KoiSlots,
We will have an update in a matter of seconds for the player. We are anticipating the subtleties from our Withdrawal Team.
Regards,
Bodog Service
25.06.2019
xlesch
Still haven't heard back from bodog or gotten the funds.
28.06.2019
Bodog Casino
Hi xlesch,
We endeavored to reach you on a couple of events by means of telephone; be that as it may, it was unsuccessful.
Please contact our general client care line and we'll have the option to furnish you with an update.
Regards,
Bodog Service
01.07.2019
xlesch
I reached Bodog twice since this answer and the multiple times they couldn't advance me to the line that was considering me or return my call. This is only crazy now. Its conspicuous they don't need me to get my cash and are attempting to make it look the inverse on here.
02.07.2019
Bodog Casino
Hi xlesch,
We see that an individual from our administration group sent you an email today requesting a favored time/date to get in touch with you to give you an update.
Regards,
Bodog Service
05.07.2019
xlesch
So I gave them a date to call me, and this is the thing that they answered with.
"Thank you for reaching Bodog Client care. You will get a call from us inside roughly 24-48 hours".
72 hours after the fact no call.
It is July. furthermore, I have been looking out for my store from April. Just completely strange service.
06.07.2019
xlesch
96 hours after the fact. Still no call. Silly is an understatement.
10.07.2019
xlesch
So I at long last got my call from bodog. Seven days after they should call. I've been told they won't be giving me my assets. That I entered something incorrectly in my withdrawal account and somebody got that cash and pulled back it. Ive worked in a bank previously. This is actually incomprehensible. Ive addressed my bank and they guaranteed me regardless of whether the travel number I entered wasn't right that the account number would not match and they would ricochet back immediately. Likewise I addressed George from player support and 3 weeks prior he said if the outsider supplier doesn't give the cash back that Bodog should assume the misfortune and give me my assets. Well right now on the telephone he reveals to me he doesn't recollect saying that. I clearly do. This is a multi billion dollar organization that can't furnish a client whos been with them for more than 4 years 1020$ that he won. Anticipate sharing this story wherever soon. Like I said in my unique post. Avoid Bodog. He said he'll call me tomorrow and "attempt" to accomplish something. In any case, I definitely realize what the result is. Multi billion dollar organization can't give cash to a devoted client that he won fairly.
11.07.2019
xlesch
So yesterday I was told by George from player support that my withdrawals were sent to an inappropriate account, because of me entering an off-base travel number and from that point whoever got them pulled back them and that now they can't do anything. He at that point revealed to me when that happens a player is considered answerable for this. That is reasonable, aside from the reality I just got off the telephone with my bank who chuckled at the case that somebody having precisely the same account number as me pulled back the cash. I indicated my bank an inappropriate travel number/account number and inquired as to whether this occurred. They guaranteed me that the withdrawal bobbed back very quickly as there is nobody under a similar account/travel number as me. So I have been deceived by Bodog. Would i be able to get any proposals from Ask Card sharks or any other individual what to do now as I have clearly been misled and defrauded by this site? I have been advised to take them to little cases court yet I truly don't think its value such difficulty. I likewise don't figure this ought to be THIS difficult for them to pay me my cash I obviously haven't got. 3 months of getting explanations and standing by continually just to be told I'm not getting anything is a really loathsome inclination. They took cash I won reasonably and I have additionally kept significantly more cash then I won. This is despicable for a billion dollar organization and it sucks as a result of to what extent I have utilized there website.
11.07.2019
KoiSlots
KoiSlots Objections Group has been educated by the player by means of email that their grumbling has been effectively settled.
The case is as a rule authoritatively shut now.