Bodog Casino - Bank wire move of $700 deferred

User: Elton, Disputed casino: Bodog Casino, Status: RESOLVED, Amount: 700 $, Published: 15.08.2019

I mentioned a 700 dollar payout by means of bank move from bodog on July second. The withdrawal was prepared on July fourth and here we are at July 30th with no cash in my account. I have reached Bodog client support twice now and the multiple times they have expressed there has been an expanded number of withdrawals and that they are encountering delays on their end however they guarantee me that my cash is sheltered. The following is the correspondence from their client support office. Would someone be able to please assist me with getting my cash or if nothing else give me a time allotment for this to be resolved?

Tue 2019-07-23 7:43 PM

Hi XXX,

Thanks for reaching Bodog Client Service.

I comprehend your anxiety relating the status of your withdrawal.

A audit of the withdrawal shows that the assets has been affirmed; anyway it has not been prepared to the bank so far. Because of huge volume of withdrawal demand we are encountering a delay. 

Please continue checking your account messages as we progress in the direction of handling your withdrawal.

If there's whatever else we can assist you with, it would be ideal if you let us know.

Best regards,


AND HERE IS THE Latest ONE...

Fri 2019-07-26 3:12 PM

Hi XXX,

Thanks for your reply.

I comprehend your anxiety as it identifies with getting your funds.

We are as yet taking a shot at having this postpone routed to have the assets prepared. We know how this can cause dissatisfaction and we are focused on getting this settled as soon we can. 

We value your understanding and might want you to realize that your assets are sheltered. Starting at now please continue checking on the account messages for refreshes since we don't have a time period for resolution.

If there's whatever else we can assist you with, it would be ideal if you let us know.

Best regards,

Comments

21.08.2019
KoiSlots

This grievance has been revived according to Bodog Gambling club solicitation and KoiSlots Objections Group might want to give it one more help out the two gatherings required into the question coming to an acceptable resolution.

21.08.2019
Bodog Casino

Hello Elton,

We apologize for the postponement in getting your withdrawal.

As you may as of now know about, the strategy you chose to get your assets was influenced by a deferral because of higher than common volume which made us surpass our standard time span.
We do see that it was conveyed to you on August first and it ought to be gotten in roughly 3-5 business days.
Regards,

Bodog Service

21.08.2019
KoiSlots

Dear @Elton,

Please make a point to refresh your issue in an opportune way and let the KoiSlots Grumblings Group know whether you got the payment. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your grievance will be shut in like manner. It would be ideal if you remember that according to the AGCCS expressions giving updates in a convenient way is a must.

Thank you for your cooperation.

21.08.2019
Elton

I got my cash today in my financial balance. It took Bodog 33 days to process an Immediate Bank Move. In the event that you bet with Bodog utilize the Bitcoin withdrawal alternative. I took in my exercise as I got a $1500 withdrawal in under 72 hours utilizing their Bitcoin withdrawal service.

21.08.2019
KoiSlots

Based on submitter's last post KoiSlots Grumblings Group think about this case as Settled and it is formally shut now.

Thank all of you for your cooperation.

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