888 Casino - Postponed withdrawal and check of records
User: yadira01, Disputed casino: 888 Casino, Status: RESOLVED, Amount: 399 $, Published: 29.07.2019
Hello please help me. My account client is philippines9. I played and chose to money out. I needed to pull back 399 USD. I confirmed my ID as of now for the withdrawal. Be that as it may, I get an email my account has been bolted on the grounds that I have to send photos of my i.D and card that I utilized. I have checked my I.D and now when I pull back they solicit me to submit more pictures from my I.D and card that I utilized. So I did, and it has been 4 four days since July 12 and still presently can't seem to get my cash of 399 USD. If it's not too much trouble help me with this issue.
Comments
01.08.2019
888 Casino
Thank you for carrying this issue to our attention.
We are glad to see that the assets were paid to you on July eighteenth. In light of your payment technique, it will take between 4-7 business days for you to get the credit.
Congrats on your winnings!
I can affirm that the limitations on your account were lifted and the Activities division affirmed this in an email they sent to you on July 17.
We stay accessible on the off chance that you have any further queries.
Sincerely,
888 team
05.08.2019
yadira01
My username is yadira01. I checked my id and card as of now previously and I have not gotten my rewards of 2000+$. I have not gotten any update or answers with respect to this issue. This is a significant issue for me. Im simply here hanging tight for my withdrawal and this is extrneley annoyint. Pkease help me.
05.08.2019
KoiSlots
Dear 888 Casino,
Please let us know whether there's some report with respect to this case.
05.08.2019
888 Casino
As referenced previously, the withdrawal of $399 was discharged from the system on July eighteenth. The assets ought to show up between July 24 - 29, (4-7 business days).
All other withdrawal demands were dropped by the client.
Please let us know whether we can help with anything else
Regards
888 Team
05.08.2019
KoiSlots
Dear @yadira01,
Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time period we will think about your issue as settled and your grievance will be shut as needs be. It would be ideal if you remember that according to the AGCCS expressions giving updates in an opportune way is an unquestionable requirement.
Thank you for your cooperation.
12.12.2019
KoiSlots
KoiSlots Objections Group has been educated by the player through email that their protest has been effectively settled.
The case is as a rule authoritatively shut now.