24Bettle Casino - Deferred payment since May-16

Withdawal solicitation of 900 EUR on May-07. Takes a great deal of days to the confirmation procedure. Toward the end I got an email on May-18:

" I can see that the payout of 900 euro you mentioned has been moved on 16.5.19.

It will show up from 2 to 5 working days relying upon the speed of the bank.

Let us know whether you have more inquiries with respect to your account, we are glad to help you!

Sincerely,
Elena
24Bettle Players support
24 Bettle"

Waiting 6 days yet no cash shows up my ledger. Ask again where is my withdrawal on May-24.
On May-24 I got the email from 24bettle:
Having checked your account, I might want to tell you that the sum was handled in excess of 5 business days prior. On the off chance that you have not gotten your rewards yet, our money group would need to run an examination.

In request for them to have the option to do this, I might want to request that you furnish us with a bank articulation from the day the withdrawal was prepared (May-16) until the present day.

Thank you especially in advance!

Today I sent the bank proclamation to 24bettle and request support from KoiSlots team.