22bet Casino - Postponing my confirmation purposefully
User: Waino Conn, Disputed casino: 22bet Casino, Status: RESOLVED, Amount: 600 $, Published: 23.08.2019
I made a store of 300 on 22bet and twofold it to 600$ after that I attempted to pull back and they approached me for a couple of pictures and records to confirm my accont.
I have been attempting to check my account since 30 of july .
They requested my id = all good
They solicited me to send pictures from holding my id of the foundation of the security division email and that is the place the issue begins
I have been attempting to do it since 30 of july and they rejected possibly around 15 pictures....
I think its getting very insane since I know the greater part of my photos have incredible quality with everything clear and visible...
I even composed an email to a portuguese 22bet help and they said the photos are fine and think about what happened when I sent the photos to 22bet security office? they rejected again....
"You ought to send the photograph of your report close to your face on the foundation of the mailing with security branch of the better quality.
All the information ought to be obvious and readable."
this is the thing that I get everytime I sent them a picture....
Is there any individual who can assist me with this??
Comments
24.08.2019
Waino Conn
Still no answer from 22bet...
26.08.2019
22bet Casino
Hey, dear Waino Conn,
our security division have sent all instructions,
they need only one greater record to check your account.
BR
22BET team
26.08.2019
Waino Conn
Hello, I can just send the bills after 25/08/2019...
My auntie is in the midst of a get-away and I have no acess to our bills.
I need to hold up till she shows up home to send the bills.
Thank you for the answer
29.08.2019
22bet Casino
Hey dear Waino Conn!
we are as yet hanging tight for the mentioned information!
BR
22BET Team
30.08.2019
Waino Conn
Hello, I can just send the bills after 25/08/2019...
My auntie is in the midst of a get-away and I have no acess to our bills.
I need to hold up till she shows up home to send the bills.
Thank you for the answer
02.09.2019
22bet Casino
Dear Waino Conn,
might you be able to please refresh the situation?
BR
22BET Team
04.09.2019
Waino Conn
I will send it today.
A debt of gratitude is in order for the appropriate response and feedback!
05.09.2019
22bet Casino
Dear Waino Conn
Might you be able to please refresh the situation?
BR
22BET Team
06.09.2019
Waino Conn
I as of now sended a bill to your security division, sitting tight for the update for the security department
The proprietor of the bill is my auntie and I live with her.
06.09.2019
Waino Conn
I have as of now sent*
06.09.2019
Waino Conn
is conceivable to have my account checked please? Its been a month already...
this is taking to long...
Thank you for the quick answers.
06.09.2019
22bet Casino
Dear Waino Conn,
your account presently is completely verified!
BR
22BET Team
06.09.2019
Waino Conn
oh my god, thank you!!!
06.09.2019
KoiSlots
Dear @Waino Conn,
Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your protest will be shut in like manner. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an opportune way is an unquestionable requirement.
Thank you for your cooperation.
06.09.2019
Waino Conn
Issue has been resolved.
Much obliged for the speedy answers 22bet.
07.09.2019
KoiSlots
Based on submitter's last post KoiSlots Grumblings Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.