1ACasino - Won't pay my rewards
User: fanderson, Disputed casino: 1ACasino, Status: RESOLVED, Amount: 3000 €, Published: 04.08.2019
I made a week ago tuesday or wednesday 2000€ pull back and I havent got cash yet. Live talk guarantee pull back in 48 hours. That is allmost week back and I havent got cash. Live talk dont know nothing, when they said I will get cash a week ago friday or saturday. Presently they said that there has been specialized issue a week ago. I have send 2 email on this week time span and hasnt found any solution. I have still 1000€ at my account yet I cannot make new pull back on the off chance that one is now pending. I have checked my quite a while prior. I might want to have my cash. Ans work with great commucation with this gambling club. I trust snappy solution.
Comments
14.05.2019
Magical Spin Casino
Hi SUIKKE123,
Congrats on your rewards!
After survey of your account, I can affirm your documentation has been affirmed and endorsed. You may pull back your parity.
In any case, due to new inward guidelines for Finland our system won't permit a players withdrawal for those from Finland.
To pull back your rewards,
Basically send us an email to finance@magicalspin.com from your enlisted email address with the measure of withdrawal. It would be ideal if you try to add your strategy for withdrawal to the email.
Our account division will process your withdrawal.
Once more, congrats on your winnings!
Levi H
Interchanges chief
Mystical Turn Casino
18.05.2019
KoiSlots
Dear @suikke123,
Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your objection will be shut as needs be. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an opportune way is an unquestionable requirement.
Thank you for your cooperation.
04.08.2019
fanderson
I need to make reference to that I have been attempting to contact live talk now 2 days yet it is never open.
08.08.2019
1ACasino
Hi, sorry for the postponement. Your pull back will be handled asap
08.08.2019
fanderson
Hi. I trust you truly imply that and I will get cash ASAP. I have been holding up more than multi week now
08.08.2019
fanderson
Hi. I need to ask what that asap implies? Still hasnt got cash. I converse with live visit and they talk abou one week from now. So its this truly obvious that I need to hold up about fourteen days pull back what was guarantee to acknowledge in 48 hours??
11.08.2019
1ACasino
Hi, your pull back will be prepared until Thursday
11.08.2019
fanderson
I truly trust that you imply that. I have held up about fourteen days now. I trust speedy answer for this.
13.08.2019
fanderson
Well.. Its as of now thursday and I havent got any money??
13.08.2019
fanderson
Hi. Also, much obliged. I got cash last evening.
I need to keep this case despite everything open since I made new 1000€ pull back. I dont need to close this until I get all my cash. I trust I get this part snappier than 2,5 weeks like last one
17.08.2019
fanderson
I Still havent got cash?? 1000€ still Pending
20.08.2019
1ACasino
Hi, the last pending 1000 will be sent until Friday
21.08.2019
fanderson
Well its as of now Friday night and I havent got any money??
21.08.2019
fanderson
Hi. I got cash now. This case can be shut. Much obliged to you so much even it take too long time
21.08.2019
KoiSlots
Based on submitter's last post KoiSlots Protests Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.