VulkanVegas Casino - Unfit to pull back my €1,050 winning
User: xboyle, Disputed casino: VulkanVegas Casino, Status: RESOLVED, Amount: 1050 €, Published: 23.09.2019
Hello,
Sorry, I use google interpreter. In the days I pursued the club. I had a store of € 250. I started a payment. Next came KYC. It was endorsed, everything was fine. They requested my ID card, a photograph of my bank card, and my Neteller account for payment. So KYC succeeded, my account status is Confirm. I started a payout for my prize of € 1050. At that point I got a message saying that they had been dismissed, however that they didn't clarify why! I reached client support twice. The second time I was advised to request a payment of 200 euros on my charge card. I disclosed to them my charge card can't acknowledge cash, I can just compensation with it. Send my rewards to my Neteller account. I have not gotten a response to this, then again, actually some master will manage my case and will advise me through email. Yet, they don't tell me by email, on the off chance that I don't search for them, at that point they won't manage my case. On the off chance that saving is so natural, at that point why payout is a difficult when it's all.
Look forward to your help.
Thanks.
Comments
23.09.2019
xboyle
I feel overpowered. As indicated by the portrayal on this page, payment to your Neteller (EWallet) account:
EWallets: 24 hours
Pending Time: 24 hours
0-24 withdrawal time frame
Erroneous data. Simply educated the client care that somewhere in the range of 500 and 5000 euros for 5 days, barring ends of the week and occasions. So starting here of view, the KoiSlots demo page about the gambling club isn't correct.
For what reason aren't genuine whitdrawal times shown?
25.09.2019
xboyle
Finally, the payment of EUR 800 has been effectively finished today. It was a languishing over me in this procedure. Lamentably, the data gave here at KoiSlots with respect to the payout time was deceiving. I figure it ought to be changed on the grounds that the payment times referenced above are not sensible. Much obliged to you for getting my prize.
25.09.2019
KoiSlots
Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.