Uptown Aces Casino - Void payment disarray

I got an email offer which had a store reward and furthermore a coupon to utilize post the store bonus.
i experienced the whole play-through gathering the maximum wager rules and saw the status changed to withdrawal for my cash. I at that point proceeded for quite a while until I did a pull back for $2000.
After I pulled back I utilized the other coupon in my email offer, at that point I lost the coupon.

I then dropped my $2000 pull back and I pulled back $1750 and proceeded with the 250. at that point dropped the pull back again and afterward pulled back $1500. which was the keep going activity on my account until uptown dropped it for rule 7 of reward terms

7. Players with at least one pending withdrawals right now in their account are not qualified to get any rewards, special or something else, until such withdrawals are either handled or dropped. Maltreatment of this approach, as characterized by the club, may bring about wiping out of the player's winnings.

You can't store while having a pull back pending, and the gambling club sends you email offers of rewards during this time, which attempts to lure you to utilize different extra offers. As I had done the withdrawal meeting all necessities, the promotion email where I got the store reward had a proposal in the bundle for a non store reward. I lost that offer and according to above I dropped the pull back and kept playing until I pulled back $1500.

I have not utilized a reward offer during or post the last 2x pull back endeavors. The rewards I had were not from some other reward offer and I met all requirements.

I said their standard 7 doesnt apply to my pull back as I havent had any rewards utilized after the 1500 pull back and there has been no activity since. I didnt utilize any new offers they sent me and all I utilized was the bundle offer got earlier.
However, post withdrawal I got a couple of advancements from uptown attempting to allure me to utilize them which would void any rewards

Whilst on live visit they instructed me to hold for quite a while and let them check and survey the account. at that point returned and said the 1500 pull back was void on account of rule 7. There is no reward/coupon utilized after the 1500 pull back request

the unique pull back of 2000 had the bundled reward utilized, however that offer was gotten earlier and didn't have any linkages to the rewards and I met the play-through prerequisites. Maltreatment of the reward is suggesting it happened as often as possible to get a preferred position? I didnt use anything besides the bundle offer

the live talk individual, didnt have some other explanation behind voiding and they couldnt give me any certainty they held on there choice. put on pause to increase some counsel a couple of times and inspected my account again two or multiple times. at that point said on the off chance that I need to take it further send an email and I was cut off.

the last point is absolutely I dropped my withdrawals and the last pull back was made and no rewards utilized after it.

Happy to give more data or explain if need be

thank you