The Grand Ivy Casino - Confirmation process evidently finished yet account is still bolted

User: ndoyle, Disputed casino: The Grand Ivy Casino, Status: RESOLVED, Amount: 450 £, Published: 23.05.2019

I have finished the check procedure was sent an email affirming it is totally affirmed and my account has been refreshed on eighteenth of may

My account is as yet shut twentieth of may I have spoken too the talk office a few events yet continue revealing to me its with the accounts group however im flopping too comprehend what is with the accounts group I am confirmed and account is refreshed as they said

Comments

23.05.2019
ndoyle

I overlooked also include I have £450 pounds in this account

24.05.2019
ndoyle

Just an update I talked with the live visit today as it has been 48 hours since they said I would get an email determining what's going on this email didn't come

subsequently I talked with live visit and was educated my account has been heightened and can take up too 28 days also get criticism on whats going on with my account
I have messages affirming on saturday eighteenth may my account was confirmed and refreshed I can't perceive what is taking such a long time for my account also be re opened nobody is revealing to me any reasons why not only 48 hours answer which didn't occur now 28 days this is ridiculous

27.05.2019
ndoyle

Just intrigued what occurs if terrific ivy dont react ?

27.05.2019
ndoyle

Why has it returned up too 95 hours?

29.05.2019
The Grand Ivy Casino

Hi ndoyle
A debt of gratitude is in order for sending us this audit. We will send it to the significant division and we will returned to you when we have news.

Regards,
The Excellent Ivy Casino

30.05.2019
ndoyle

What is going on its been 10 days since my account has been verified?

Nobody is getting back too me this applicable department

01.06.2019
The Grand Ivy Casino

Hi ndoyle and Howdy @KoiSlots

In referencing this debate, we mentioned extra reports from Ms. Clarke, which has since been gotten and approved.

The money parity of £450.04 has since been prepared to her visa card and should clear inside 2 - 5 business days.

@KoiSlots, we have sent you an email with this details.

Regards,
The Fabulous Ivy Casino

01.06.2019
KoiSlots

Dear @ndoyle,

Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time span we will think about your issue as settled and your grievance will be shut as needs be. If you don't mind remember that according to the AGCCS expressions giving updates in an auspicious way is an unquestionable requirement.

Thank you for your cooperation.

01.06.2019
ndoyle

Thank you
My account is still bolted so I will stand by too check whether the cash comes to my account

01.06.2019
The Grand Ivy Casino

Hi ndoyle
A debt of gratitude is in order for your reply.

Regards,
The Great Ivy Casino

01.06.2019
ndoyle

Will my account be opened at all observing as im endorsed I might want also continue utilizing your site

02.06.2019
The Grand Ivy Casino

Hi ndoyle
Lamentably, we don't held any private data on the online life group. It would be ideal if you connect with our every minute of every day live talk group, they will give you the react you are looking for.

Have a decent weekend.

Regards,
The Terrific Ivy Casino

02.06.2019
ndoyle

I can affirm reserves are withdrawn

03.06.2019
KoiSlots

Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is authoritatively shut now.

Thank all of you for your cooperation.

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