Svenbet Casino - Check and payout issue

Dear customer,

Conforming to AML and KYC (Know Your Client) laws, we have to continue with confirmation process.
thus, we have mentioned documentation as per our T&C's.

Please make an effort to remain educated with the beneath Svenbet term:
62.1 Before the primary payment is made to the Client by means of electronic payment techniques (Skrill, Webmoney, Credit or Plastic, and so on.), the customer is obliged to transfer an electronic duplicate of a visa of his national ID at the significant segment under his Profile. Svenbet, at its own prudence, may ask from the customer extra reports (for example confirmation of address, selfies, and so forth.) before their first payment.
As a mindful gaming organization we have to adhere to our standards and not continue with any payment except if you effectively check your account.

Kind Regards,
Svenbet Team

Hello

You have gotten every one of my reports a week ago. I don't find any solution on my email. I need my record to be checked by tomorrow - you said it will take as long as 48 hours - presently there are 4 days over.

Last I sent a selfie with my id, the reports were associated with my account by kyc yet a withdrawal despite everything isn't possible.

What is happening in svenbet? Don't you have the cash to money out???

Respects marcus

Hello
Now I at long last got data that withdrawal will be possible.

So I attempted it yet it despite everything doesn't work.

Please watch that again

Marcu

Dear customer,

The issue ought to be currently settled. This issue was on the grounds that you hadn't confirmed your email address.

In any case, your email address is presently legitimate so you shouldn't confront any problem.

Please educate us on the off chance that you need further help, in any case this protest can be resolved.

Kind regards,
Svenbet Team

Hello

I could do the withdrawal.

When the cash is on my ledger I would close this case.

To what extent will it take until the cash will be on my bank account?

Respects Marcus

Dear customer,

The withdrawals are sent inside 24 hours (just working days) from the snapshot of the pull back request.

Don't spare a moment to contact our client service group in the event that you need further assistance.

Kind Regards,
Svenbet Team

Dear @zulauf.anne,

Please affirm if the issue has been settled. Please be in aware on the off chance that you neglect to react inside the given time period we will think about your issue as settled and your protest will be shut accordingly.

Thank you for your cooperation.

Hello KoiSlots

The cash isn't on my financial balance jet.

As the cash hit my ledger I will effectively close that case

Respects Marcus

On my svenbet account is as yet a payout demand a no cash in my financial balance. You said it will take 24 Hours yet that didn't work.

What turned out badly again svenbet?
Respects marcus

Now my svenbet account is blocked?
What is happening here?

Marcus

Hello KoiSlots

Now I got the data from svenbet my withdrawal must be checked on. 2 days prior internal advised to get my cash 24 hours after I mentioned the withdrawal.
Hanging tight for my cash toward the start of the following week.

Respects Marcus

Dear customer,

We apologize for the deferral anyway as indicated by our Terms, before any pull back solicitation we are obliged to finish further investigation.

In any case, your payment demand is currently affirmed and you ought to get the money.

We consider this objection as resolved.

Kind Regards,
Svenbet Team

Dear @zulauf.anne,

Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time period we will think about your issue as settled and your protest will be shut in like manner. If you don't mind remember that according to the AGCCS expressions giving updates in a convenient way is an unquestionable requirement.

Thank you for your cooperation.

Svenbet disclosed to me a few times everything works fine.

I will close that situation when cash is on my bank account.

The quicker svenbet works the quicker this case will be closed.

Respects Marcus

Dear customer,

Your payment demand is affirmed and you ought to get the cash into your bank account.

Please know that there may be a postponement from the bank because of Easter bank holidays.

Don't spare a moment to reach us on the off chance that you have further queries.

Kind Regards,
Svenbet Team

Dear @zulauf.anne,

Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time span we will think about your issue as settled and your grievance will be shut in like manner. It would be ideal if you remember that according to the AGCCS expressions giving updates in an auspicious way is an absolute necessity.

Thank you for your cooperation.

Money today on my bank account.

Guarantee can be solved.

Thank you
Respects Marcus

Based on submitter's last post KoiSlots Protests Group think about this case as Settled and it is authoritatively shut now.

Thank all of you for your cooperation.