Ruby Slots Casino - Postponed payment/outright lies
User: gleichner.marguerite, Disputed casino: Ruby Slots Casino, Status: RESOLVED, Amount: 1912 $, Published: 21.05.2019
Withdrawal demand submitted early march,after postpone it was at long last endorsed on 3/20. They express a 7 to multi day Most extreme after approval.i have reached them ordinarily and they give me similar untruths everytime expressing it will be paid immediatly.it is presently 5/7 and I have been told it had to be paid on 4/24. Ever since,they have been totally inert by means of email or live talk and I am still left unpaid!?
Comments
21.05.2019
KoiSlots
Dear @gleichner.marguerite,
Please make a point to refresh your protest appropriately and explain the aggregate sum of the contested withdrawal demand/s.
Thanks for participating the KoiSlots Protests Team.
21.05.2019
gleichner.marguerite
Total measure of withdrawal for objection - $1912
25.05.2019
Ruby Slots Casino
Hi Brad- -
I am sorry for the disappointment you've encountered with this.
I've minded your account and I see your payment was at that point sent to our processor: 4/24 Paid $1872 + $40 Administration Expense for exchange #69361207. Lamentably, nonetheless, our processor is having some genuine troubles giving check payments and subsequently, I can't give you a firm time period with regards to when this will be issued.
In that capacity, I'd prefer to inquire as to whether you'd be keen on getting the assets in a wire move or by means of Bitcoin? Assuming this is the case, if you don't mind let me know- - I can have the payment arranged utilizing both of those two techniques, without delays. Further, we won't charge any assistance expense in the event that you change your strategy for payment.
I'm so sorry I don't have better news, yet I would like to determine this for you, as fast as possible.
I'll anticipate your reply...
Tawni
25.05.2019
gleichner.marguerite
I would like to recieve my payment by means of bitcoin,however, when I endeavored to do so I was advised I needed to give 2 picture types of Id on the mountains of data I have as of now provided.I don't have a visa or some other type of picture I'd other than my drivers permit. On the off chance that there is an approach to acknowledge my payment through bitcoin in an expidited way ,at that point yes,I lean toward that.please let me know whether you can send the payment by means of bitcoin because of the reality you can't process a check for me.
29.05.2019
Ruby Slots Casino
Hi Brad- -
I've gotten your crypto address, be that as it may, it is coming up as invalid.
I've quite recently sent you an email in regards to this- - if it's not too much trouble return to your wallet and duplicate/glue the address and send it back to me.
Much appreciated,
Tawni
29.05.2019
gleichner.marguerite
I dont get why? If it's not too much trouble attempt this address..and please asap and not in 5 days,thank you
< delicate substance expelled >
29.05.2019
gleichner.marguerite
I have sent you various private messages now with refreshed address,still no respomse..I will refresh when a reaction or payment is received,thanks!
30.05.2019
KoiSlots
KoiSlots Grumblings Group has recently broadened the reaction time allotment with an additional 96 hours trusting that Ruby Spaces Gambling club the board will before long hop in with a report on this complaint.
03.06.2019
gleichner.marguerite
Payment has been gotten, thank you Tawni ,and thank you KoiSlots!!
03.06.2019
KoiSlots
Based on submitter's last post KoiSlots Objections Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.