PokerStars Casino - Account under arbitrary security examine fourteen days
User: Earlene Altenwerth, Disputed casino: PokerStars Casino, Status: RESOLVED, Amount: 600 €, Published: 04.10.2019
Hi, here documents to my prior grumbling about account closoure and ramdom security check and absolutely missing client support. Account was shut just after 600eur store. Playing or miney withdrawal is unimaginable. I have attempted to sentd a lot of messages without having an answer, requested that they close my account as a result of absolutely losted my trust to their site. Its impractical on the grounds that im as yet having 600 eur of money which I cannot even withdrawal reason for account security check. I have sent all approached records for account verification.
Comments
08.10.2019
PokerStars Casino
Hi Earlene Altenwerth,
Once we have gotten your username and email address from KoiSlots we will have the option to help with your above complaint.
Thanks and sorry for the delay.
PokerStars Casino
08.10.2019
Earlene Altenwerth
I'll continue pausing. Thanks.
08.10.2019
PokerStars Casino
Hi Earlene Altenwerth,
Thank you for your understanding, our group have educated me that your account has been restored - would you be able to please check and affirm?
Thanks,
PokerStars Casino
08.10.2019
Earlene Altenwerth
Hi, I can affirm. Be that as it may, I am as yet not ready to make a withdrawal for my 600$.
08.10.2019
PokerStars Casino
Could you please attempt again now? Inform me as to whether the issue is as yet enduring.
Thanks,
PokerStars Casino
08.10.2019
Earlene Altenwerth
All great at this point! You may close this case. Much thanks to you both of you Pokerstars and KoiSlots! :)
08.10.2019
KoiSlots
Based on submitter's last post KoiSlots Objections Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.