Playamo Casino - Slowing down on a 0.007 BTC payment
User: ngrady, Disputed casino: Playamo Casino, Status: RESOLVED, Amount: 0.007 BTC, Published: 28.06.2019
June 16, 2019 01:13, I do a cashout from Playamo and following a couple of moments I visit with their help to handled it so I can make a withrawal. The help disclosed to me that my solicitation is now sent to monetary division so I quietly stand by once more. Following an hour my cashout is still not process so I continue playing. Following an hour I win again then withraw few BTC. I talk with help and request help about my cashout and they disclosed to me that sorry for keep me holding up my solicitation is as of now sent to monetary division (that was second time money related office). An hour once more, my cashout isn't yet process so I visit support once more. My solicitation is as of now sent to money related division (third). An hour again I talk again and Ryan (support) instructed me to drop my cashout and made new cashout so I did it again and he advised me to hang tight for 30minutes in light of the fact that I will got an email. 1 hour and half from that time no email was sent on me. I made a bunches of withdrawal here and this is the extremely lengthy timespan I wait.
Comments
29.06.2019
Playamo Casino
Dear ngrady,
We were refreshing our security programming during the end of the week, which caused a few postponements with your withdrawals.
Nonetheless, as we see at the present time, all your cashouts continued.
We are truly upset for the deferral.
Best respects,
PlayAmo.
29.06.2019
ngrady
All I need is a decent clarification. On the off chance that it was disclosed to me that time I could get that. What's more, its not about payment likewise its additionally about the treatment of the help. Very unprofessional.
29.06.2019
Playamo Casino
Dear ngrady,
We will explore your request cautiously and will make every single important improvement.
The postponements were caused due to the security programming improvements.
All updates were effectively finished and your cashouts were affirmed.
Best respects,
PlayAmo.
29.06.2019
KoiSlots
Dear @ngrady,
Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your objection will be shut as needs be. If it's not too much trouble remember that according to the AGCCS expressions giving updates in a convenient way is an absolute necessity.
Thank you for your cooperation.
29.06.2019
ngrady
As I delineated for here, its not about the pending withrawal issue. Its the treatment of their help that makes them exceptionally amateurish. I am apprehensive some may encounter those medicines happened.
29.06.2019
Playamo Casino
Dear ngrady,
Please make a special effort to be certain that we will make the important activities to live up to your desires.
Best respects,
PlayAmo.
29.06.2019
ngrady
And how I can make certain for your words? You dont know my desires when it accompanies this.
30.06.2019
Playamo Casino
Dear ngrady,
As we see, your withdrawals have been affirmed.
We are upset for the defer that occurred because of security programming improvements.
By and by, we will make the vital activities to ensure that clients are more than happy with our talk administration.
Best respects,
PlayAmo.
30.06.2019
KoiSlots
Dear @ngrady,
Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time span we will think about your issue as settled and your protest will be shut as needs be. It would be ideal if you remember that according to the AGCCS expressions giving updates in an opportune way is an unquestionable requirement.
Thank you for your cooperation.
03.07.2019
ngrady
Yes I as of now have my rewards. Be that as it may, the issue isn't simply coursing on this. The issue is the inappropriate conduct of the help, misdirecting, and their rudeness.
And I was hanging tight for the essential activities that your discussing. Also, how might I meet them.
05.07.2019
Playamo Casino
We have made the essential systems to improve the talk administration. In addition, we are continually chipping away at improving our administration consistently.
Best respects,
PlayAmo.
07.07.2019
ngrady
Assurance?
07.07.2019
Playamo Casino
Dear @ngrady,
Every single important improvement and inspiration measures are taken.
We can't unveil this part.
Dear @KoiSlots,
The player has gotten the payment, we are continually taking a shot at the improvement of our administration.
We apologized before the player and we compassionately request that you close the case since it is completely illuminated.
Best respects,
PlayAmo.
11.07.2019
KoiSlots
Dear @ngrady,
Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your objection will be shut in like manner. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an opportune way is an absolute necessity.
Thank you for your cooperation.