Planet 7 Casino - Proceeded with deferred withdrawal
User: alvina98, Disputed casino: Planet 7 Casino, Status: RESOLVED, Amount: 2267 $, Published: 12.10.2019
Hi im as yet sitting tight for a deferred payement. The gambling club previously affirmed all reports and when got to payment stage said records wernt sufficient. So re submitted multiple times at that point at long last got them endorsed and got to payment stage.
Was told would take 5 days. At that point on the 5h day was told 10 then 12 now 15 these postponements are causing me dissatisfaction. It began as $2500 then dropped to $2227 I simply need my payment respected.
They come up with numerous reasons ive been holding up more than about two months so far for my payment and now I feel the gambling club havent at all paid anything and simply one more postponement. As ive requested an exchange record to affirm with my bank witch they wont at all give and rationalize regarding why I havent got it. I need this cash.
Is there a ph number to straightforwardly address them
Comments
16.10.2019
KoiSlots
This grumbling has been revived according to Planet 7 Club solicitation and KoiSlots Grievances Group might want to give it one more help out the two gatherings required into the debate coming to a palatable resolution.
23.10.2019
KoiSlots
This grumbling has been revived according to Planet 7 Gambling club solicitation and KoiSlots Objections Group might want to give it one more help out the two gatherings required into the debate coming to a palatable resolution.
27.10.2019
Planet 7 Casino
Hi Timothy- -
First, my sincerest expressions of remorse for not reacting to this sooner.
I've kept an eye on your account and I see that your payment has just been dealt with: 9/25 Paid AUD$2247 + $20 Administration Charge for exchange #21610705. As per our processor, the wire was affirmed as finished on 10/2, so you unquestionably ought to have gotten the assets by now.
Would you be able to please confirm?
Much appreciated,
Tawni
27.10.2019
KoiSlots
Dear @alvina98,
Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your grumbling will be shut appropriately. It would be ideal if you remember that according to the AGCCS expressions giving updates in an opportune way is an unquestionable requirement.
Thank you for your cooperation.