Palace of Chance Casino - Postponed Payment and Endorsement of $13,650
User: qleuschke, Disputed casino: Palace of Chance Casino, Status: RESOLVED, Amount: 10097 $, Published: 28.06.2019
Hello! I am requesting some help in regards to my withdrawal demands with Castle of Chance Gambling club totaling $13,650. I have a sum of 6 withdrawals I am holding back to get, 5 of which are postponed and 1 which is still inside the terms & conditions timetable. Two withdrawals were mentioned on 5/24/19 yet were declined because of my archives not being handled which were sent in on 5/25/19 and I needed to demand again on 6/3/19. I had one withdrawal affirmed on 6/6/2019 that I am as yet standing by to get payment. The following are the remainder of my pending withdrawals:
Request ID 2715986
Method Wire Transfer
Amount $-2,500.00
Date 5/27/2019 1:25:23 PM
Request ID 2716924
Method Wire Transfer
Amount $-2,500.00
Date 5/29/2019 1:57:21 PM
Request ID 2719812
Method Wire Transfer
Amount $-2,500.00
Date 6/3/2019 9:55:03 AM
Request ID 2719813
Method Wire Transfer
Amount $-2,000.00
Date 6/3/2019 9:55:24 AM
Request ID 2731853
Method Wire Transfer
Amount $-1,650.00
Date 6/23/2019 6:03:47 PM
I have been checked and my wire subtleties have been gotten and handled. I have been catching up with the client assistance group by means of visit who are constantly neighborly, yet I am finding some various solutions. I accept that persistence is key here, however I am starting to feel somewhat concerned. I would welcome any assistance with this issue. Much obliged such a great amount for your time!
Comments
02.07.2019
Palace of Chance Casino
Hi Nicole- -
I am sorry for the troubles you've been having with this.
You'll be satisfied to realize that your first withdrawal was sent to our processor, Thursday: 6/27 Paid $1525 + no Charge for exchange #71485703. I'd anticipate that the assets should arrive at your account towards the finish of this week.
I'll return in a couple of days with a report on your next withdrawal...
All the best,
Tawni
02.07.2019
qleuschke
Hi Tawni,
Thanks such a great amount for your reaction. Appears you are celebrated on this site for assisting, so I value your time. I will watch out for the assets. Have an extraordinary week.
Nicole
06.07.2019
Palace of Chance Casino
Hi Nicole- -
I've quite recently minded your account and I see your next withdrawal is set to be sent off to our processor, Monday (July 8).
I will be taking a break starting this Saturday and will have returned to work Tuesday. If it's not too much trouble realize that your withdrawal will be sent off with no hitches. As quickly as time permits (when I've returned), I'll be back with another update. ;- )
Have a magnificent fourth of July!
Tawni
06.07.2019
qleuschke
Hi Tawni,
Thanks such a great amount for the update! It would appear that I haven't got the main payment yet, however I'll continue looking for that and the following payment. Have an extraordinary break!
Nicole
10.07.2019
KoiSlots
Dear Royal residence of Chance Casino,
Please let us know whether there's some report with respect to this case.
14.07.2019
qleuschke
Hi Tawni,
Thank you for your reaction. I can affirm that I got the primary payment today and will look for the following one. I see that I despite everything have 2 pending withdrawals from 5/29 and 6/3 that have not yet been affirmed, will this happen soon to keep things moving?
Thanks once more!
Nicole
14.07.2019
Palace of Chance Casino
Hi Nicole- -
As guaranteed, your next withdrawal was sent off to our processor, Monday: 7/8 Paid $2250 + no Expense for exchange #71880036. I'm speculating this will arrive at your account towards the center of next week.
I've kept an eye on your past wire and I see this was affirmed as finished by our processor, July eighth. I would expect the assets have arrived at your account by now.
I'll return in a couple of days with another update...
Have an extraordinary weekend,
Tawni
17.07.2019
KoiSlots
KoiSlots Protests Group has recently expanded the reaction time period with an additional 96 hours trusting that Royal residence of Chance Club the board will before long bounce in with a report on this complaint.
21.07.2019
Palace of Chance Casino
Hi Nicole- -
I've glanced in on your account and I see another withdrawal was sent off to our processor, Wednesday: 7/17 Paid $2500 + no Administration Charge for exchange #72287457. I would expect the assets will arrive at your account towards the finish of next week.
I'll return in a couple of days with another update...
Have an incredible weekend,
Tawni
22.07.2019
qleuschke
Thank you, Tawni. I will watch out. I additionally had something weird occur on my account. I made 3 withdrawal demands on 7/18 for $2500 each. At the point when I signed into my account the following day just 2 of those were pending. I caught up with client support and they disclosed to me a withdrawal made on 7/18 for $2500 had just been affirmed. Asking why that was affirmed so rapidly and why my withdrawal from 6/3 is still pending?
26.07.2019
Palace of Chance Casino
Hi Nicole- -
To be completely forthright, I have no clue why this occurred (this is only one of those little ponders inside our organization). We're despite everything going in sequential request with the real payments, so I wouldn't be too concerned.
And in regards to payments, another withdrawal will be arranged, Friday. I'll have the exchange subtleties, Monday- - when I have this, I'll be back with another update. ;- )
Tawni
03.08.2019
KoiSlots
This protest has been revived according to submitter's solicitation and KoiSlots Grievances Group might want to give it one more help out the two gatherings required into the debate coming to a good resolution.
03.08.2019
qleuschke
Hi Tawni,
Expectation you are progressing nicely. Simply searching for a report on the following withdrawal.
Thank you,
Nicole
07.08.2019
KoiSlots
KoiSlots Protests Group has been educated that Castle regarding Chance Gambling club agent probably won't have the option to react to progressing grievances until Wednesday, seventh of August, in this way the time allotment is being reached out with another 96 hours.
11.08.2019
Palace of Chance Casino
Hi Nicole- -
Another withdrawal was sent off to our processor, Monday: 8/5 Paid $2245 + no Administration Expense for exchange #72505679. I would expect the assets will arrive at your account, right on time next week.
Your last withdrawal has been affirmed and will be sent to our processor, Monday. I'll make certain to return with the exchange subtleties once it's been sorted.
Have an extraordinary weekend,
Tawni
11.08.2019
qleuschke
Thanks for the update Tawni. I don't see that my last withdrawal has been endorsed, as it's as yet pending on my account.
15.08.2019
Palace of Chance Casino
Hi Nicole- -
Don't stress - I have you secured. ;- )
Your last withdrawal was sent off to our processor, yesterday: 8/12 Paid $1577 + no Administration Charge for exchange #72802078. I would figure you'll discover the assets in your account, right on time next week.
I wish all of you the very best,
Tawni
18.08.2019
qleuschke
Hello,
Please keep the grievance open. I am as yet looking out for the last payment to hit my account.
Thanks so much!
22.08.2019
Palace of Chance Casino
Hi Nicole- -
Please affirm once you get the last payment.
Much appreciated,
Tawni
23.08.2019
qleuschke
Hello! The last payment has been gotten. Much obliged to you Tawni and AskGambers! I welcome the help!
23.08.2019
KoiSlots
Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.