OrientXpress Casino - Slowing down on a €10 discount
User: otis42, Disputed casino: OrientXpress Casino, Status: RESOLVED, Amount: 10 €, Published: 02.05.2019
After the club had decielined my wings for a raison of reward T&C ( that even was covered up on the site) I mentioned for a discount of 10€ that I had saved it, the discount was affirmed at 23/04/2019 ; 14:57 , and as I seen on the gambling club withdrawal T&C it takes from 1_3 days however following three days nothing done at this point I talked with visit specialists they disclosed to me you need to stand by additional with no support or reasons for this defers they simply make me hanging tight in vain how to do
Comments
02.05.2019
OrientXpress Casino
Dear otis42
We value you carrying this issue to our attention.
We can affirm that your discount was prepared and paid on the 23rd of April 2019.
As a guide, you will get your assets as indicated by the money related organizations' customary handling time which can take up between 5 to 10 business days.
Please let us know when you got the assets and thank you for your patience.
Kind regards
OrientXpress Casino
05.05.2019
otis42
My discount doesnt showed up yet additionally I talked with visit operator he did revealed to me that was done yet I confirmed my neteller account nothing there, I don't get my discount yet , tow times I got tow defferents date to the discount be done at Monday a specialist disclosed to me that at Tuesday it will be done and today other specialist revealed to me that the discount has been done yet after I browsed my email and my neteller account there's nothing
05.05.2019
KoiSlots
Dear @otis42,
Please make a point to refresh your issue in an opportune way and let the KoiSlots Objections Group know whether you got the payment. Be in aware on the off chance that you neglect to react inside the given time span we will think about your issue as settled and your grievance will be shut likewise. If you don't mind remember that according to the AGCCS expressions giving updates in an auspicious way is a must.
Thank you for your cooperation.