Novibet Casino - Retaining £38,000 Rewards

User: greenfelder.rogers, Disputed casino: Novibet Casino, Status: RESOLVED, Amount: 38000 £, Published: 24.06.2019

I played at this gambling club for the most recent month. On the third June I at last got a success. I figured out how to get the cash up to a colossal £38,000 and pulled back in increases on £5000 as you can't pull back more than that. All experienced fine. I checked with live visit and they said I ought to get my cash in 24 hours. A few hours after the fact I got an email revealing to me my account had been deactivated and the monetary division were managing it. I would get an email when they were arranged. I am stayed here now fourteen days after the fact despite everything hanging tight for the cash and a clarification concerning what has occurred. I have reached live talk and the help by means of email a few times and simply continue getting told please show restraint. Hang tight for an email and so on. I inquired as to whether they required much else from me. He answered no your account is completely confirmed the security group simply need to complete their checks. I might want to recognize what checks are required and where my cash is. £38,000 is a great deal of cash and they are retaining for reasons unknown at all.

Comments

27.06.2019
Novibet Casino

Hello greenfelder.rogers,
Thank you for your message.

We attempted to get in touch with you by means of telephone yet couldn't reach you.
As we can't give touchy subtleties on an open discussion, we generously request that you connect with us through support@novibet.com or by means of live visit, so we can mastermind a call with one of our agents.

This is an ordinary strategy and shouldn't take very long.

Thank you for your understanding and cooperation,
Novibet Team.

27.06.2019
greenfelder.rogers

Dear Novibet.

I talked with one of your agents this evening. Might you be able to please tell me what you require to settle the strategy with the end goal for me to get my withdrawals and to reactivate the account.

Thanks.

30.06.2019
Novibet Casino

Dear greenfelder.rogers,

Your withdrawal demand has just been prepared and you have just been educated in like manner, in regards to your account.

Thank you for your patience!

Kind regards,
Novibet Team

01.07.2019
KoiSlots

Based on submitter's last post KoiSlots Grumblings Group think about this case as Settled and it is authoritatively shut now.

Thank all of you for your cooperation.

01.07.2019
greenfelder.rogers

You can close the protest. Presently arranged. Thanks.

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