MyChance Casino - Bogus Promoting and Wrong Sum Reward given
User: heathcote.dulce, Disputed casino: MyChance Casino, Status: RESOLVED, Amount: 150 $, Published: 24.08.2019
They sent me an email offer of half up to 150. I made a store of 300 so as to get a full measure of 150. I was credited 75 bonus.
I whined and they said the maximum store is 150 so they just give 75 as a bonus.
Both talk reps would not move, just as client service through email.
This was the reaction I received,
Thank you particularly for your email.
Firstly, we might want to apologize in the event that you felt that you were not appropriately dealt with by our representative.
After checking your account and the reward you are alluding to, it is without a doubt a reward of half on stores of the most extreme measure of $150, which would bring about you getting as reward cash the measure of $75, which is the thing that has been credited to you. The terms can some of the time be misdirecting however this is the offer we as of now have right now, we don't have a proposal on stores of $300 for the present.
Please acknowledge our apologize for the bother caused.
KoiSlots please view the image, maybe the gambling club can clear up this deceptive offer here.
Thank you
Comments
05.10.2019
KoiSlots
This grievance has been revived according to MyChance Gambling club solicitation and KoiSlots Protests Group might want to give it one more help out the two gatherings required into the contest coming to a palatable resolution.
05.10.2019
MyChance Casino
Hi heathcote.dulce!
It is my comprehend that this issue was settled by our second level help now!
Please let us know whether this isn't the situation anyway it was likewise imparted to me that you would be
adding your further criticism to this issue soon as you had a chance!
Kind Regards,
Matias
05.10.2019
KoiSlots
Dear @heathcote.dulce,
Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time period we will think about your issue as settled and your grievance will be shut in like manner. Kindly remember that according to the AGCCS expressions giving updates in an auspicious way is an unquestionable requirement.
Thank you for your cooperation.
07.10.2019
heathcote.dulce
Hi,
One of your celebrity bolster chiefs emailed me about my objection and apologized for the deceptive offer. He likewise credited the bonus.
I value the incredible client assistance in the interest of this manager.
KoiSlots, if you don't mind close this complaint.
Thank you
07.10.2019
KoiSlots
Based on submitter's last post KoiSlots Grumblings Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.