Mr Green Casino - Holding up about fourteen days on a 1,060 computer aided design withdrawal, no correspondence
User: melvina.anderson, Disputed casino: Mr Green Casino, Status: RESOLVED, Amount: 1060 $, Published: 01.05.2019
Hello,
I have mentioned a withdrawal on April 8, 2019 of the measure of 1060 canadian dollars subsequent to asserting two of the gambling club welcome bonuses.
I have not gotten my rewards till now.
I addressed them by means of visit on April 17 and April twentieth, and they answer was that the payments group will process your withdrawal inside 24 hours.
Obviously nothing has occurred till now.
It would be smarter to welcome the objection open on KoiSlots as I trust something will be done after this.
Thank you
Comments
02.05.2019
Mr Green Casino
Hi there melvina.anderson,
Thank you for your message.
Please note our withdrawal time span t audit is as long as 72 hours first.
On the off chance that you feel this has passed, at that point please furnish me with a case reference number, at that point obviously I will be glad to check this and guarantee you are answered to and that there are no postponements and if there are, you are completely educated to as why.
Thanks & kind regards
05.05.2019
melvina.anderson
Hi,
I have sent my archives, and they have acknowledged them. I have likewise mentioned withdrawal to my ledger and now I am holding on to get the payment. I will answer indeed in 2 business days.
Thank you
07.05.2019
Mr Green Casino
Hi there.
Thank you for refreshing us on the situation.
Indeed, I can illuminate that once handled a withdrawal is normal back between 1-4 financial days usually.
Kindly get in touch with us and let us know either, whenever got or if 4 working days have passed and these assets have not been gotten and we will help with the following stages of these.
Kind regards
08.05.2019
melvina.anderson
Hi,
I have at last gotten my winnings.
Thank you
09.05.2019
KoiSlots
Based on submitter's last post KoiSlots Protests Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.