Magical Spin Casino - Account division isn't replying
User: leora66, Disputed casino: Magical Spin Casino, Status: RESOLVED, Amount: 814 €, Published: 14.07.2019
Hello everyone,
I am searching for some assistance of an outsider so this is the reason I need to make this public.
After I won some cash my all out parity at the enchanted turn gambling club is 814 Euro.
My account got checked on twentieth May 2019. ( I joined a screen capture from my email conversation)
In the Email, they disclosed to me that my account is checked and I can make a withdrawal request.
So I did. Yet, one thing was somewhat odd on the grounds that when I made my store of 100€ to mystical turn in fourteenth May 2019, I utilized EcoPayz as a store strategy, yet it is preposterous to expect to make a withdrawal with a similar payment technique. So I needed to utilize a bank move. The live visit disclosed to me that it is fine to do so.
One day later otherworldly turn dropped the withdrawal and requested a screen capture of my EcoPayz account, which I entirely gave, however I sent them the screen capture once more. (I appended a screenshot)
But still, Enchanted Turn demands to see an EcoPayz Screen capture of my account since they grumbled it would not be the equivalent EcoPayz account which was utilized for the store in fourteenth May 2019. So I sent a screen capture of the EcoPayz dashboard and furthermore of the announcement of payment. (I appended a screenshot)
After my Messages, the money Office halted the correspondence with me and they are not reacting to my messages any longer, likewise my withdrawal demand is still under process.
I reached the Live Help consistently however the can't help me since I need to sit tight for a response to the account department.
Because the Fund Office won't answer my messages and are dismissing my withdrawal demand continually without furnishing me any responses, I am searching for help. Would you be able to please contact Mysterious Turn for me to tackle my concern? Much obliged to you a lot.
Kind regards,
Ngoc
Comments
15.07.2019
Magical Spin Casino
Hi leora66,
Congrats on your success.
I see that you got an email concerning your account being affirmed. You ought to get your rewards in no time. Your withdrawal will be handled with the following cluster to ecoPayz.
Again congrats on your rewards.
Levi H
Interchanges Manager.
15.07.2019
leora66
Hello Levi H,
thank you for your snappy response.
Indeed, my account was affirmed in twentieth of May 2019 as of now and from that point forward I attempted to withdrawal my cash with bank move since this was really the main conceivable withdrawal technique for me (you are not offering EcoPayz for withdrawal).
As I would see it, the withdrawal strategy ought to be equivalent to the store technique, so it would be extremely decent in the event that you could move my rewards to my EcoPayz account.
I will keep everybody refreshed until I got my rewards.
For the present, on account of all gatherings for responding so rapidly to my interests, this gives me a positive sentiment that you are paying attention to me.
Ngoc
15.07.2019
Magical Spin Casino
Hi leora66,
I do see however with online club a few techniques won't acknowledge assets from gambling clubs for the most part because of certain guidelines.
You ought to get your rewards in the blink of an eye.
I wish you substantially more karma!
Levi H
Correspondences Manager.
16.07.2019
leora66
Hello Levi,
today I got my rewards and I am extremely upbeat now.
Thank you enchanted turn and furthermore thank you KoiSlots group for helping me with this case.
Without you, this would not be conceivable so quickly.
God favor you and have a decent day.
Best regards,
Ngoc
17.07.2019
Magical Spin Casino
Hi leora66
Stunning news and congrats! It was my pleasure to help you.
Regards,
Levi H
Interchanges Manager.
17.07.2019
KoiSlots
Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.