Lincoln Casino - Won't acknowledge my substantial ID and won't give me a motivation behind why
User: holden.konopelski, Disputed casino: Lincoln Casino, Status: RESOLVED, Amount: 1600 $, Published: 29.06.2019
I won $1,600 playing at Lincoln Gambling club and endeavored to pull back my rewards. The club previously mentioned my drivers permit & verification of address so as to pull back. I submitted all that they mentioned. First email once more from Lincoln Gambling club said they got my records and now they need additional confirmation to so as to check the documentation. The gambling club requested me to snap a picture of myself holding my drivers permit, I snapped the picture and messaged it back to them. The gambling club is presently saying they are not tolerating my drivers permit and is requesting another type of ID. I have addressed the live talk various occasions and they won't give thinking why my ID isn't being acknowledged or permit me to address somebody who can respond to my inquiries. The gambling club is requesting another type of ID which I don't have. I paid $100 inside two stores to play at this gambling club and won. I am attempting to pull back $1,600 and have just given them all the reports they mentioned the right way. At the point when I requested an administrator through the live talk to address my inquiry on why my ID is being dismissed, they said there isn't one accessible and they would not have the option to help me either, and I have to send a legitimate ID. At the point when I requested an approach to contact a director or an email address for an administrator, they said there is nobody accessible and that they wouldn't have the option to respond to my inquiries or help me any farther than the live visit was helping me. I was then given a similar email I had been sending my reports to. At the point when I disclosed to them that was a similar email I have been sending my reports to, they detached the chat.
Comments
30.06.2019
holden.konopelski
Lincoln gambling club acknowledged my id and had formally paid out!! Much obliged to you for your help!!!
30.06.2019
KoiSlots
Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.