Genesis Casino - Deferred withdrawals of £11153.02

User: beier.jacquelyn, Disputed casino: Genesis Casino, Status: RESOLVED, Amount: 11153.02 £, Published: 19.02.2019

I have been cherishing my involvement with the Club and have so far made one withdrawal effectively to my bank after completely confirming my account. Anyway I presently have eight pending withdrawals which are currently past the expressed 48 hour pending withdrawal. The aggregate sum of withdrawals is £11153.02. I have spoken with many staff individuals by means of their online talk administration and I am continually being informed that the gambling club has finished the entirety of their checks bu they are anticipating conclusive outcomes from the game supplier. I despite everything have no positive response for this, truly trusting somebody can assist me with getting my withdrawals.

Comments

22.09.2019
KoiSlots

This grumbling has been revived according to Beginning Gambling club solicitation and KoiSlots Protests Group might want to give it one more help out the two gatherings required into the contest coming to a good resolution.

22.09.2019
Genesis Casino

Good morning beier.jacquelyn,

Thank you for reaching us and sharing your experience.
Please note that, after further checks, we can affirm that practically all the pending withdrawals mentioned were accurately endorsed aside from 2 of them.
according to the email sent to you on the fifth of February 2019 'each client needs to Pull back to a similar payment technique you used to make a deposit.'

Please let us know whether you need further info.

Kind regards,

Beginning Gambling club Team

22.09.2019
KoiSlots

Dear @beier.jacquelyn,

Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time span we will think about your issue as settled and your grumbling will be shut as needs be. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an opportune way is an unquestionable requirement.

Thank you for your cooperation.

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