Casollo Casino - Withdrawal demand pending for a really long time
User: Eleazar Balistreri, Disputed casino: Casollo Casino, Status: RESOLVED, Amount: 2751 €, Published: 09.08.2019
Hello I made an account with this gambling club, won about 3000EU, confirmed my acc, continue a withdrawal strategy which got acknowledged on 19.07.
Then they begin deferring and not reacting, after duplicate messages and solicitation for Super Visor they requested changing payout to other structure. I given bank acc, yet again they quit reacting and I didn't get anything, its more than three weeks, if it's not too much trouble help me.
Best Respects, Wojciech.
Comments
10.08.2019
Casollo Casino
Hi, the payment was sent to ur financial balance. we checked and u should see it on ur balance today or most recent tomorrow
10.08.2019
KoiSlots
Dear @Eleazar Balistreri,
Please try to refresh your issue in a convenient way and let the KoiSlots Protests Group know whether you got the payment. Be in aware on the off chance that you neglect to react inside the given time period we will think about your issue as settled and your protest will be shut likewise. If you don't mind remember that according to the AGCCS expressions giving updates in an auspicious way is a must.
Thank you for your cooperation.
25.09.2019
KoiSlots
KoiSlots Protests Group has been educated by the player by means of email that their grievance has been effectively settled.
The case is as a rule authoritatively shut now.