Casino Joy - No discount of parity after gambling club shut my account
User: Aurelia, Disputed casino: Casino Joy, Status: RESOLVED, Amount: 400 $, Published: 23.05.2019
Casino Delight shut my account since I self-avoided at a sister site, beginning. I had a parity staying in my account of a few hundred dollars. Regardless of affirming they would discount the cash, and me sending through the subtleties they required, they at that point went quiet. I have pursued ordinarily, and they are presently not reacting, I despite everything haven't got my refund.
Comments
23.05.2019
KoiSlots
Dear @Aurelia,
Please try to refresh your protest appropriately and explain the aggregate sum of the contested withdrawal demand/s.
Thanks for collaborating the KoiSlots Grievances Team.
23.05.2019
Aurelia
I accept the equalization I had still in there was roughly $400
30.05.2019
KoiSlots
This grumbling has been revived according to Club Delight solicitation and KoiSlots Objections Group might want to give it one more help out the two gatherings required into the debate coming to a good resolution.
30.05.2019
Casino Joy
Dear Aurelia,
I have been in contact with the account group in regards to this. They have figured out how to follow the missing assets and have now re-sent those to the financial balance which you gave. These assets ought to be in your account in 2-5 working days.
I am sorry for the postponement and in the event that you need anything further kindly don't stop for a second to ask.
Kind regards,
Gambling club Joy
01.06.2019
KoiSlots
Dear @Aurelia,
Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time span we will think about your issue as settled and your grumbling will be shut as needs be. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an auspicious way is an absolute necessity.
Thank you for your cooperation.
04.06.2019
Aurelia
I haven't got the discount yet so the grumbling hasn't been settled yet.
08.06.2019
KoiSlots
Dear @Aurelia,
Please try to refresh your issue in an auspicious way and let the KoiSlots Grumblings Group know whether you got the payment. Be in aware on the off chance that you neglect to react inside the given time period we will think about your issue as settled and your grumbling will be shut likewise. If you don't mind remember that according to the AGCCS expressions giving updates in a convenient way is a must.
Thank you for your cooperation.