Casino Extra - Withdrawal of €1,500 taking for eternity
User: turcotte.benton, Disputed casino: Casino Extra, Status: RESOLVED, Amount: 1500 €, Published: 09.08.2019
Hi,
My account was totally checked the 22/07/2019
I arranged a 1.500 € withdrawal through "fast" bank move that day 22/07/2019, it was set apart as "pending"
The 26/07/2019 (or prior) it was set apart as "aproved"
It is expressed in KoiSlots that bank trasnfers may take between 3-7 days.
Still I don't see the cash in my account. These days a bank move (even a global one), takes most extreme 1 work day, so I am beginning to be worried about my money.
As this is a KoiSlots ensured gambling club, I expected a snappier withdrawal method.
Please update me with the subtleties of my transfer.
Thanks,
Comments
10.08.2019
Casino Extra
Dear turcotte.benton,
Thank you for your time & criticism on CasinoExtra.
Before any further do, We might want to compliment you on your winnings!
Moreover, I reached our Money related Division in regards to your Withdrawal, I have in hands the verification of the payment.
At this very moment, I accepted the open door to send the confirmation of payment on the email you have enrolled on CasinoExtra.
Know, in some cases the bank takes somewhat longer to process this sort of transaction.
I'm certain that exchange will arrive at your Financial balance whenever soon.
We stay available to you, in the event that you need any further help, don't stop for a second to contact our Client Support.
Then, we wish you a beautiful day!
Best Regards,
Sam
CasinoExtra
10.08.2019
turcotte.benton
Hi Sam,
I have checked my financial balance and assets are there and without certain commissions, the entire 1.500 €
In spite of I don't discover reasonable that client fast exchange to gambling club through klarna is handled in 1-2 days and club's quick exchange to client is prepared in 5-7 days (8 days for my situation because of end of the week), I'm happy it has been solved.
KoiSlots you can close this debate positively.
Thanks
10.08.2019
KoiSlots
Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.