Captain Jack Casino - Slowing down on a withdrawal demand
User: Ardella, Disputed casino: Captain Jack Casino, Status: RESOLVED, Amount: 639 $, Published: 05.06.2019
I am recording an objection since it has been more than 20 days since I mentioned a quick withdrawal.(Which I was not educated they didn't do any longer until I brought in and inquired as to why I have not gotten my payment yet) I have been getting nothing but nonsense eversince I've never got an email to present any sort of reports I needed to bring in weeks after the fact to perceive what was happening, they have heightened this case a lot of times and I've likewise have screen captures of each exchange in each discussion that I've had with them. I don't comprehend why I need to stand by so long to get my rewards particularly When one of the client care rep said the payment should've been paid inside 10 days from presenting the data. I've sent a lot of messages and I lack one reaction from both of them I've additionally messaged the budgetary division and I haven't got a reaction from them. I might want my cash to return a similar way I stored it and just a single rep revealed to me I can email in and get it exchanged over however the remainder of them disclosed to me it would take an extra most likely extra 20 days for an and another check for it to return bitcoin can you all please help me since this isn't reasonable I play bounty online gambling clubs and it's never taken this Long for me to get any with drawl. Furthermore, I've never needed to present some other documentation with the exception of my verification of address and my ID in the event that I just submitted bitcoin and never utilize the charge card on your system.
Comments
05.06.2019
KoiSlots
Dear @Ardella,
Please make a point to refresh your protest in like manner and explain the aggregate sum of the contested withdrawal demand/s.
Thanks for collaborating the KoiSlots Grievances Team.
09.06.2019
Captain Jack Casino
Hi Douglas- -
I am sorry for the troubles you've been encountering with this.
I've investigated your account and there are reports that we have to get. I'll be sending you an email in the blink of an eye with respect to this. When I get your answer with the fundamental bits, I'll have the option to have your withdrawal issued.
All the best,
Tawni
12.06.2019
KoiSlots
Dear @Ardella,
Please let us know whether you have participated the gambling club and sent the necessary desk work. Please be in aware on the off chance that you neglect to react inside the given time KoiSlots Objections Group will have no other choice however to dismiss this grumbling upon submitter's reluctance to cooperate.
16.06.2019
Captain Jack Casino
Hi Douglas- -
I'm satisfied to reveal to you that your payment was given to your wallet, not long ago: 5/27 Paid $639 (0.07344801) + no Administration Charge Bitcoin for exchange #38533168.
I wish all of you the best,
Tawni
20.06.2019
KoiSlots
Dear @Ardella,
Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time span we will think about your issue as settled and your grievance will be shut appropriately. If you don't mind remember that according to the AGCCS expressions giving updates in an opportune way is an unquestionable requirement.
Thank you for your cooperation.