Bronze Casino - Postponed payment of €155

User: gleichner.maryjane, Disputed casino: Bronze Casino, Status: RESOLVED, Amount: 100 €, Published: 16.10.2019

Hi,
I'm sorry to need to fall back on this yet I have been hanging tight for this 155euro withdrawal since 24 September in the wake of betting a reward. This I believe is long past due for payment particularly different objections about this club have been paid (even a lot higher sums) which were made after the date of mine. I have presented all archives on numerous occasions to be given more than 1 reason of resubmittal required much after a telephone check more than about fourteen days back affirmed my withdrawal had been endorsed, so far I have gotten nothing and my account subtleties on the site doesn't make reference to the withdrawal.
Please would you be able to investigate this for me Ask Gamblers?

Comments

16.10.2019
gleichner.maryjane

Every time here and there mail contact and ask for your cash. What did you simply win think that its baffling that so needs. By means of live visit tells every other person what one says, end of day me cash is moved to different says they're taking a shot at it. By email won't react back.

17.10.2019
Bronze Casino

@ gleichner.maryjane

Thank you for carrying this issue to our attention.

Your withdrawal as you talk about above has been affirmed for prompt payment.

Kind regards

Bronze Casino

17.10.2019
gleichner.maryjane

Thank you, I let you are aware of I recieve my winnings.

17.10.2019
gleichner.maryjane

Hi bronze gambling club
My withdrawl is still in pending?
When I going to recieve the payment ?
Thanks.

20.10.2019
KoiSlots

Dear Bronze Casino,

Please let us know whether there's some report with respect to this case.

20.10.2019
gleichner.maryjane

Its extremely tragic... wensday october second I recieve an email of everything approaved today october fifth I get an email of a verfication.
No one can react back to me. How you all can say Bronze Club we pay between 3-5 days? Following fourteen days still waiting.

21.10.2019
Bronze Casino

Dear gleichner.maryjane and KoiSlots

Please make a special effort to be prompted that the most extreme cashout was effectively paid on the third of October 2019 to the selected financial balance with IBAN number DE4710­xxx­xxx­xxx­x8002.

Thank you for your patience.

Kind regards

Bronze Casino

22.10.2019
gleichner.maryjane

Dear Bronze Gambling club
I recieved just a payment of 71 euro? Where is my other 84 euro?
You payed yet not by any means all the cash!
You actually a trick obscure club individuals need to avoid it.

22.10.2019
Bronze Casino

@gleichner.maryjane

Please try to remain instructed that your source concerning rewards is free reward ID 921227 of 10 EUR.
As indicated by the extra terms and conditions:

The most extreme withdrawal sum for a player from their Free Twists is €100.

The fund group and the payment processor affirmed that €100 was paid to your account.
So as to explore why you just got €71, it would be ideal if you visit the gambling club Live Talk and give the screen capture of the exchange payment and it will be sent to the payment processor.

Kind regards

Bronze Casino

22.10.2019
gleichner.maryjane

I did.
Never on the site said you can play just to a 100.. I did admission and you all a trick!
I make 155 eu I own 84 euro!
I did my reward x20 and I play now when you all payed I hear this bulls#

22.10.2019
gleichner.maryjane

They state its like 50 euro everyone says something other than what's expected!!
I never going to play here any longer I like the gambling club yet... its the most exceedingly terrible ever!!
I got the money for 155 out. You all state we pay... next I get payed its not by any means its half. After that I get notification from you its 100euro live talk 50... omg you all the most exceedingly awful without a doubt!.
I simply own still 84 euro!
You all stay required on the boycott.
I prescribe this club to nobody

25.10.2019
Bronze Casino

Dear gleichner.maryjane

We have explored your issue with the sum you have gotten.
We do apologize for the disarray. Indeed, you mentioned a withdrawal of €155. In any case, the most extreme cashout permitted if the triumphant source is a free reward is €100. You had confirmed your account and made stores, in this way, you are qualified for get the €100 most extreme cashout and not the €50 as referenced by the Live Visit agent.

Please make an effort to remain prompted that the gambling club has credited the full greatest money out of €100 to your account and had no other conclusion, in any case, the go-between banks did the charge expenses to process the payment through them. For this situation, the gambling club consented to repay you the charge expenses of €20 back to your wellspring of store by method for discount.
Kind regards

Bronze Casino

25.10.2019
KoiSlots

Dear @gleichner.maryjane,

Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your grievance will be shut likewise. Kindly remember that according to the AGCCS expressions giving updates in a convenient way is an unquestionable requirement.

Thank you for your cooperation.

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