Bronze Casino - 200 euros not saved on my account

Dear Cathrine Hirthe

We value you carrying this issue to our attention.

We have analyzed your account and we see that you've educated that gambling club on the 24th of August 2019, that the store you made on the 23rd of August 2019 isn't appearing as endorsed on your gambling club account. You additionally have educated the talk administrator that the assets were not deducted, and it is appearing as pending on your bank account.

On the 25th of August 2019, Bronze Club support has educated you that the store was declined as the exchange didn't go through the 3d secure. This was affirmed by the outsider payment provider.

Please be prompted that the missing store you are guaranteeing was prepared through the outsider payment supplier < name of supplier evacuated >. The declined store of 200Euro on the 23rd of August 2019 with Bronze Gambling club was made through an alternate payment provider.

Upon examination, the account group has given confirmations that the store you are guaranteeing was made on an alternate club under the Gathering. We can affirm that the store was endorsed and has been played.

Due to security issue, proof to help our cases will be given to KoiSlots Backing through email.

If you have further inquiries, kindly don't spare a moment to contact our Live Visit support.

We want you to enjoy all that life has to offer in the future.

Sincerely,

Bronze Casino

Dear @Cathrine Hirthe,

Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time period we will think about your issue as settled and your objection will be shut appropriately. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an opportune way is an absolute necessity.

Thank you for your cooperation.

Hello,

I stored 150 euros on the 1/08/19 utilizing < name of supplier evacuated > to Bronze Casino.

See appended screen shot

I saved 200 euros on the 23/08/19 to Bronze Club utilizing < name of supplier expelled > see connected screen shot.

How have you not got this I just played Bronze Gambling club at this time.

Please look in to this for me

Dear Cathrine Hirthe

As we have clarified in our past post. Indeed, you have an effective store on the 23rd of August 2019 utilizing < name of supplier expelled >, be that as it may, this store was not made at your Bronze Gambling club account yet with your account on another club under the Alpha brand.

We accept the help group has reached you legitimately to give explanations.

Kind regards

Bronze Casino

Yes I have gotten an email clarifying the misunderstanding with the deposit.
I presently consider this issue shut, thank to Bronze Club for there response

Based on submitter's last post KoiSlots Grumblings Group think about this case as Settled and it is formally shut now.

Thank all of you for your cooperation.