Bovada Casino - Account Impaired With Pending $9,500 Bitcoin Withdrawal
User: Elijah, Disputed casino: Bovada Casino, Status: RESOLVED, Amount: 9500 $, Published: 30.04.2019
I presented a BTC withdrawal demand on Monday, April fifteenth for $9500. Following 48 hours, I got an email from Bovada examinations expressing my account was incidentally impaired because of check issues on Wednesday, April seventeenth and to send a duplicate of my administration ID, a selfie with my ID, and a proof of address.
So, I sent in my documentation and I got an email expressing my data was confirmed the next morning. In any case, when I went to sign into my account, my account was as yet handicapped. At the point when I reached a live visit operator, they revealed to me I needed to bring in to examine the matter.
Over the previous barely any days, I've called a few times to converse with somebody on the accounts group. At first, they revealed to me the audit would be led in less than 24-48 hours. I likewise sent an email inquiring as to why my account is under survey and have not had a reaction after 48 hours.
I called again yesterday to address somebody on the Accounts group, however now they disclose to me I can't talk with anybody on the accounts group. All I've been told from that point forward is that my account is still under audit and I will be reached once the survey is finished.
Today is Sunday, April 21st, 6 days after when I at first mentioned my withdrawal of $9500. I am as yet unfit to address anybody with respect to why my account is handicapped and under audit significantly after my confirmation has been finished.
Prompt payment of my BTC withdrawal solicitation would acceptably resolve this issue.
Comments
03.05.2019
Bovada Casino
Hi Elijah,
We apologize for the postponement in handling your payout.
now and again it can happen that we fall outside of our assessed time allotments; notwithstanding, our Security Group needs to do their tirelessness.
Ahead of schedule one week from now, you'll get an update about the withdrawal sent to your email/account messages.
Regards,
Bovada Service
06.05.2019
Elijah
Still holding on to hear once again from Bovada Administration. Will refresh once I get an update.
09.05.2019
Bovada Casino
Hi Elijah,
We see that an individual from our administration group gave you an update today on your account status.
You may now demand another payout at your most punctual convenience.
Regards,
Bovada Service
12.05.2019
Elijah
My account was re-empowered, the new payout was handled yesterday, and this issue is presently resolved.
13.05.2019
KoiSlots
Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.