BetHard Casino - Won't pay out rewards of 20.000 NOK
User: reyna92, Disputed casino: BetHard Casino, Status: RESOLVED, Amount: 20000 kr, Published: 27.04.2019
I have been a client at Bethard for some time, however on the 16.4.2019 I made a store with my Visacard, similar to I generally have done. The outcome at long last, was a triumphant of 20.000,- NOK. Yet, when attempting to pull back the 20.000,- NOK, I was told after a few messages, that the choice for withdrawals had been changed since I made a withdrawal at the 21.3.2019 to my Visacard in Norway. There has never been any issue doing withdrawals, however now this alternative has been evacuated, and I didn't have a clue, was not educated regarding the change by Bethard. The best way to pull back presently, is by Skrill, Neteller or EcoPayz, and I don't utilize them. In the event that I had knew this on the 16.4.2019, I could never had made a store, yet Bethard changing alternatives withouth advising clients, as different suppliers of Gambling club do, put me in this horrible circumstance. Presently I have an account at Bethard with 20.000,- NOK, however I can't get hold of them. I inquired as to whether it was conceivable to do a banktransactions, which is no touble by any stretch of the imagination, however Bethard won't pay me the 20.000,- NOK.
Comments
01.05.2019
KoiSlots
This objection has been revived according to BetHard Club solicitation and KoiSlots Protests Group might want to give it one more help out the two gatherings required into the debate coming to an acceptable resolution.
01.05.2019
BetHard Casino
We're grieved this has caused you dissatisfaction however shockingly it is out of our hands. There is no opportunities for is correct presently to offer payouts to you through some other techniques than Neteller, Skrill, or Ecopayz.
all things considered on the off chance that we would have realized this would cause such an issue on your end, we would have tried to advise you about the progressions that we we're compelled to make. At this stage we can't do whatever else than apologize for this and attempt help you in the most ideal manner feasible for you to get your funds.
If there was an opportunity we could payout your rewards through the card you utilized or your financial balance, we would cheerfully do it yet sadly that isn't a chance at this stage. Would you be able to please get in contact with us and we will put forth a valiant effort to assist you with opening an account with the e-wallet of your decision (Skrill, Neteller, or Ecopayz).
Regards,
Bethard
03.05.2019
reyna92
Bethard is writing in their answer that they ought to have given data about the progressions they had to make, and that is the thing that this is about. This circumstance could never occured if Bethard had educated their client in Norway about the progressions they made in payout alternatives somewhere in the range of 21.3.2019 and 16.4.2019. Bethard know the market, they know how their clients in Norway have issues with moneytransactions against outside bookmakers. It isn't the clients that are to deal with how moneytransactions issues are to be tackled, when Bethard acknowledge clients from Norway, Bethard must give exchanges techniques that are working, and they have been doing that as of not long ago, however now this issue have come up in full quality, and Bethard state they can't carry any soulution to this issue. I am not ready to get why, and when sending an email to their funder and President about this issue, I get no reply.
Bethard is just noting constantly that e-wallet is the appropriate response. Be that as it may, that is excessively simple. Different suppliers of sportsbetting and gambling club online against Norway have choices that work fine, for what reason can't Bethard utilize these alternatives? This issue has been accounted for to MGA also, and I am holding back to perceive what comes out of how MGA is seeing this issue. Once more, cash secured my account at Bethard is a whole lot of nothing, however I am sitting tight for Bethard to take care of this issue, I am certain they can!
03.05.2019
BetHard Casino
Hi reyna92,
We have been putting forth a valiant effort to help you with your withdrawal to the best of our present choices. As consistently we are searching for alternatives to expand the payment techniques accessible for our clients with the goal that everybody can utilize the choice they prefer.
Starting at right now the recently referenced strategies are accessible for you so as to get your rewards and when anything transforms we will make a point to let you know.
Best Regards,
Bethard
07.05.2019
KoiSlots
Dear @reyna92,
Please let us know whether there's a report with respect to your continuous grievance. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your protest will be shut as needs be. It would be ideal if you remember that according to the AGCCS expressions giving updates in an opportune way is a must.
Thank you for your cooperation.