888 Casino - Account bolted and withdrawal deferred

User: Cali, Disputed casino: 888 Casino, Status: RESOLVED, Amount: 3300 $, Published: 21.08.2019

Hello, I'm a 888 club player. I've been playing under the epithet maryse61 for quite a while and put more than $ 15,000 in my account. yet, as of late my account has been suspended for reasons unknown. If it's not too much trouble open it as quick as could be expected under the circumstances. I was likewise sitting tight for the withdrawal of assets, which I ought to get for my reasonable play.

Comments

23.08.2019
888 Casino

Thank you for the chance to address your concerns.

We can see that on August 13, the Activities division sent you another email mentioning some data from you. On the off chance that you have not gotten it, if you don't mind let us know and we will send you a copy.

In regards to your withdrawal demands, they were both discharged and you ought to have gotten the payments already.

We stay accessible on the off chance that you have any further inquiries or concerns. Much thanks to you for your time and your membership.

Sincerely,

888 Team

25.08.2019
KoiSlots

Dear @Cali,

Please make a point to refresh your issue in an auspicious way and let the KoiSlots Objections Group know whether you got the payment. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your grievance will be shut appropriately. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an opportune way is a must.

Thank you for your cooperation.

27.08.2019
Cali

Hello 888,

Now there is 3300 computer aided design on the withdrawal in 888. I was holding up to accepting. For reasons unknown you mentioned from me records marked by public accountant. So as to cause it I to need to go through at any rate 4 hours of my time and some cash. Would you be able to clarify why out of nowhere when I withdrawal my cash from 888 you obstructed my account and requested extra reports marked with legal official? Just to specify my account was completely confirmed till that second. I truly trust you will unblock my account and send me my triumphant at sum 3300 CAD.

29.08.2019
888 Casino

We value you are setting aside the effort to refresh this thread.

Please note that the 3300 computer aided design was paid and you ought to have gotten it as of now. On the off chance that you have not seeing the credit to your financial balance, it would be ideal if you contact our Exchanges group by means of the email address trans@888brands.net. They will explore further.

Confirmation of the account is a procedure that every one of our players experience during the participation. The Activities division sent you an email with the subtleties of the solicitation. Any further inquiries about this procedure, we'll sympathetically approach you to get in touch with them for additional help. Their email address is operat­ion­s@8­88b­ran­ds.net.

As usual, we stay accessible on the off chance that you have nay further questions or concerns.

Sincerely,

888 Team

30.08.2019
KoiSlots

Dear @Cali,

Please make a point to refresh your issue in a convenient way and let the KoiSlots Grumblings Group know whether you got the payment. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your protest will be shut likewise. If you don't mind remember that according to the AGCCS expressions giving updates in an opportune way is a must.

Thank you for your cooperation.

31.08.2019
Cali

My account is as yet blocked and the assets are still not in my financial balance!!! Sum - 3300

31.08.2019
Cali

I like to play in 888 and my account is still blocked

01.09.2019
888 Casino

Thank you for telling us.

In regards to the withdrawal not got, we can see that you have reached our Exchanges group in regards to this issue. They will have the option to examine this for your benefit. We will watch out for it as well.

Access to your account is limited right now. The Tasks division has mentioned a few reports from you. When they are gotten and checked, you will be refreshed with respect to the status of your account.
Please let us know whether there is whatever else we can help you with,

Sincerely,
888 Team

05.09.2019
Cali

1) my account is still
Blocked
2) I haven't got cash 3300 CAD

08.09.2019
888 Casino

Thank you for refreshing this thread.

We can see that the Exchanges group reached you on August 27 and furnished you with some information.

concerning getting to your account, as recently examined, the Activities division mentioned records from you. We urge you to submit them at the earliest opportunity, so your account can be reviewed.

Sincerely,

888 Team

12.09.2019
KoiSlots

Dear @Cali,

Please let us know whether you have collaborated the gambling club and sent the necessary administrative work. Please be in aware on the off chance that you neglect to react inside the given time KoiSlots Grievances Group will have no other alternative yet to dismiss this grumbling upon submitter's reluctance to cooperate.

12.09.2019
Cali

Still sitting tight for my rewards and sent you everything required

15.09.2019
Cali

I have sent all of you required archives, In addition they were checked with a public accountant now and my account is still blocked..

15.09.2019
KoiSlots

Dear 888 Casino,

Please let us know whether there's some report with respect to this case.

18.09.2019
Cali

no, my account still block

21.09.2019
888 Casino

Dear KoiSlots and @Cali,

The account keeps on being disabled.

Our player knows about the continuous procedure; when finished an update will be given with respect to the last status of the account. We can affirm that the data gave was gotten by the significant office and it is as of now been investigated. An update ought to be given throughout this week.

Please let us know whether we can help with anything else.

Sincerely,
888 Team

25.09.2019
KoiSlots

Dear 888 Casino,

Please let us know whether there's some report with respect to this case.

30.09.2019
KoiSlots

This grievance has been revived according to 888 Gambling club solicitation and KoiSlots Grumblings Group might want to give it one more help out the two gatherings required into the contest coming to an agreeable resolution.

30.09.2019
888 Casino

Thank you @ KoiSlots

Please note that the Tasks group gave the player a report on September thirteenth with respect to the status of the account. As of now, the player has all the responses to the inquiries he posted in this gathering in regards to getting to the account.

concerning the withdrawal not got, the Exchanges group gave some data on September ninth and request that the player check with the bank. Thinking about that the player has not reached us back since, we expect that the issue is resolved.

Please informed us as to whether we can help with anything else.

Sincerely,

888 Team

30.09.2019
KoiSlots

Dear @Cali,

Please let us know whether there's a report with respect to your progressing protest. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your protest will be shut in like manner. It would be ideal if you remember that according to the AGCCS expressions giving updates in an opportune way is a must.

Thank you for your cooperation.

04.10.2019
Cali

they simply hinder my account without clarifying why and haven't sent me my last withdrawal

05.10.2019
888 Casino

The Activities office sent you an email on August fifth telling you about the limitations. On September thirteenth you got another email from this office telling you about the status of your account. This choice won't change.

In regards to the withdrawal, it was discharged on schedule and after you drew out into the open that it was not gotten, the Exchanges group reached you on September ninth and gave you data that could help the bank in finding the assets. In the event that this is as yet extraordinary, if it's not too much trouble answer to the email from the Exchanges group; they will have the option to assist.

@KoiSlots, it would be ideal if you note that Cali has been reached by all the pertinent groups and no further updates are pending on our end at this time.

Sincerely,

888 Team

06.10.2019
Cali

Dear KoiSlots,

They just thought of me that my account will stay blocked and they won't pay
or clarify me why they did it
Again:
1) my account stay to be hindered without a reason
2) I haven't recieved my last withdrawal

07.10.2019
888 Casino

On September thirteenth you got an email from the Activities office telling you about the status of your account. This choice won't change. In the event that you have any further inquiries, if you don't mind answer to that email.

In regards to the withdrawal, it was discharged on schedule and after you drew out into the open that it was not gotten, the Exchanges group reached you on September ninth and furnished you with data that could help the bank in finding the assets. On the off chance that this is as yet exceptional, if it's not too much trouble answer to the email from the Exchanges group; they will have the option to assist.

@KoiSlots, it would be ideal if you note that Cali has been reached by all the significant groups and no further updates are pending on our end at this time.

Sincerely,

888 Team

11.10.2019
KoiSlots

Dear @Cali,

Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your objection will be shut in like manner. If you don't mind remember that according to the AGCCS expressions giving updates in a convenient way is an unquestionable requirement.

Thank you for your cooperation.

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