22bet Casino - Withdrawal unjustifiably declined

User: christa89, Disputed casino: 22bet Casino, Status: RESOLVED, Amount: 17000 kr, Published: 21.09.2018

The seventh september I did a pull back for 900 euro. They sent me that they required reports on my passpo­rt+­uti­lit­ybi­ll+­cre­ditcard obviously in seperate messages so when one of these Archives where done after 7-8 sends they requested more records. After the check was done (needed to send 60+ sends) they sent me and Said that everything wars done and the Cash was on its way. At that point it took a day and they adjusted their perspective saying they required visa (that I previously sent them) I did this procedure once again, they said alright. Presently they reveal to me that they need a bank explanation where you can se my creditcard and the bank needs to stamp it. I sent them a common bank explanation (all my history most recent 30 days with my name and adress) they såg this isn't sufficient. My bank discloses to me that they can not give me a solitary pdf that show both my creditcard number and my bank articulation stepped. Indeed I just client creditcard to store and just utilized creditcard ro pull back why this is significant. I have not sent 90+ sends and they continue saying that they wont give me my money.



Sorry for some gramatical blunders, I did this on my phone.

However my principle issue is, how much reports can a gambling club request, their must be some sort if decency.

Would they be able to request a video of my mother bringing forth me since they imagine that is mandatory.

I have played casinons for 7 years+ and I have total a confirmation procedure 20+ times.
Each time the records required was service bill/c­red­itc­ard­/pa­ssport.


This grievance has been revived because of the proclaimed eagerness for 22bet Club the board to do all that they can to fathom their old objections. KoiSlots Grumblings Group is glad to give these old cases one increasingly chance for an effective resolution.

22bet Casino

Hey, dear KoiSlots team!
We might want to advise you that the player figured out how to pull back the establishes on 24/09/2018
and before the withdrawals were denied on the grounds that the client didn't fill in all data in his profile.
all verifications were sent to KoiSlots team!

Best regards!
22BET team


Dear @christa89,

Please try to refresh your issue in a convenient way and let the KoiSlots Protests Group know whether you got the payment. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your grievance will be shut appropriately. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an opportune way is a must.

Thank you for your cooperation.

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