22bet Casino - Withdrawal of €2,000 apparently handled however never got

User: nienow.karina, Disputed casino: 22bet Casino, Status: RESOLVED, Amount: 2890 €, Published: 28.07.2018

Hello, I made withdrawal of 2000€ to my MasterCard in 28.06.2018. Withdrawal was finished 07.06.2018, they state its paid yet I haven't get cash on my ledger. I approached support for help. They advised me to send my bank articulation, I send it. Presently they need photograph of my visa which I have sent on different occasions. ( I have screen captures) I've send all records on different occasions they despite everything continue asking them.

Comments

29.07.2018
22bet Casino

Hey, dear nienow.karina!
we are checking your issue at the moment!
and we'll get in touch with you asap!

Best regards!
22Bet team

31.07.2018
nienow.karina

Waiting for more info

02.08.2018
22bet Casino

Dear JP, every one of your records were mentioned by payment system, so kindly contact our support,
neglected all directions and you will get your establishes asap!

Best regards!
22Bet team

02.08.2018
nienow.karina

I sent the archives, again

06.08.2018
22bet Casino

Dear JP, would you be able to please affirm that you figured out how to transfer all docs
and got your founds?

Best regards!
22Bet team

06.08.2018
nienow.karina

I sent records however didn't get money

06.08.2018
nienow.karina

When I made the withdrawal it is odd that I got message saying : "withdrawals are just conceivable utilizing same subtleties that were utilized to make a store." I saved with trustly and attempted to make withdrawal with trustly. At that point I utilized MasterCard to make withdrawal and it got acknowledged immediately yet I didn't get any cash on my financial balance. In the event that you could discount funds on my account I could make withdrawal with trustly.

08.08.2018
22bet Casino

hey, dear nienow.karina, you will get your establishes back consequently if the payment
is ineffective !
Best regards!
22Bet team

08.08.2018
nienow.karina

So would you be able to reveal to me when I recover my cash? I've been sitting tight for a considerable length of time now.

11.08.2018
KoiSlots

Dear 22bet Casino,

Please let us know whether there's some report with respect to this case.

09.05.2019
KoiSlots

This grievance has been revived because of the pronounced ability in the interest of 22bet Club the executives to do all that they can to explain their old grumblings. KoiSlots Objections Group is glad to give these old cases one increasingly chance for a fruitful resolution.

09.05.2019
22bet Casino

Dear KoiSlots group, we might want ti illuminate you that the client got
his establishes, all verifications were at that point sent to KoiSlots team!

Best regards!
22BET Team!

09.05.2019
KoiSlots

Dear @nienow.karina,

Please try to refresh your issue in a convenient way and let the KoiSlots Objections Group know whether you got the payment. Be in aware on the off chance that you neglect to react inside the given time span we will think about your issue as settled and your objection will be shut in like manner. It would be ideal if you remember that according to the AGCCS expressions giving updates in an auspicious way is a must.

Thank you for your cooperation.

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