YoyoCasino - Postponing payments
User: Dillan Hoeger, Disputed casino: YoyoCasino, Status: RESOLVED, Amount: 1000 €, Published: 11.10.2019
So, I enlisted to this site and made hardly any stores by means of trustly. I won around 1000€ and made withdrawal of 1000€. At that point I was educated I can just make withdrawals of 500€ each. After that I held up 3 days to them acknowledge my withdrawal demand, which they dropped in light of the fact that I didnt pull back with trustly however by means of bank move. So I made new withdrawal demand utilizing trustly this time and held up an additional 3 days. Also, they dropped the withdrawals again reason being that I ought to pull back utilizing trustly (Which is the thing that I did).
Now when I attempt to make withdrawal demand it gives me mistake saying "programmed pull back not permitted" and when I attempted to contact support with this they said its monetary groups issue and I ought to ask from them (Which will take an additional 3 days to resolve).
So now the cash is simply sitting on my account and I need to presumably hold up an additional 3 days to them settle my concern which I have not had in some other gambling club ever. What's more, after that most likely 3 days to them process my withdrawal demand which presumably will be dropped because of a reason again.
Please help me
Comments
11.10.2019
YoyoCasino
Dear Niko,
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In the wake of exploring your case, we can see that you have confronted some specialized troubles while mentioning your withdrawals, and we apologize for any bother it may have caused you.
We are glad to educate you, that every one of your withdrawals have been effectively prepared by means of quick withdrawal option.
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Warm regards,
YoyoCasino.com
11.10.2019
KoiSlots
Dear @Dillan Hoeger,
Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time period we will think about your issue as settled and your protest will be shut in like manner. It would be ideal if you remember that according to the AGCCS expressions giving updates in an opportune way is an unquestionable requirement.
Thank you for your cooperation.