Wildblaster Casino - Store limit instrument not working
User: mueller.rahsaan, Disputed casino: Wildblaster Casino, Status: RESOLVED, Amount: 700 €, Published: 14.05.2019
So far, I've been content with the Wildblaster gambling club - I even composed a positive audit on KoiSlots before the issues. Presently there is an issue and I need help.
I have on 1.4. a day by day store breaking point of 100, - EUR set (affirmation in the reference section). Could however on 5.4. Store 400, - , on 6.4. 400, - and on 8.4. 200, - . This implies the cutoff didn't work and I could store 1.000, - EUR rather than an aggregate of 300, - on the three days. I have likewise advised Wildblaster via mail a few times (first mail on April 5) that the difficult exists. As an answer I got: "Appears you have a bogus vision of how cutoff points functions." (see mail).
I approached Wildblaster for the repayment of the sums over the cutoff (700, - EUR). Shockingly, I didn't succeed. Since there was a specialized issue, my application is rejected.
Summary: Breaking point of 100, - EUR every day has 5.4., 6.4. also, 8.4. not working (see diary). Store 1.000,- EUR.
Since "store limit overlooked" is an extremely delicate point (Mindful gaming), that places the trust in the gambling club being referred to, I request your support.
Comments
15.05.2019
Wildblaster Casino
Our software engineers are checking, we will reply when there will be more information. Thanks!
16.05.2019
mueller.rahsaan
I'm sitting tight for a positive finish. Tanks.
18.05.2019
Wildblaster Casino
We are in procedure of fixing the bug that we have, we compassionately request that you be patient and hold up until we fix it. Thanks!
18.05.2019
mueller.rahsaan
Hello, the cutoff works now - yet it's about the store over the breaking point. I requested the repayment of the sums over the breaking point (700, - EUR). The repayment was refused.
18.05.2019
Wildblaster Casino
Our results indicated that we have an issue on our side, We apologize for the burden. We will take care of 700 EUR to a similar payment technique as kept. Thank you!
18.05.2019
mueller.rahsaan
Thank you for completing it rapidly. I will close the protest following getting the payment.
19.05.2019
mueller.rahsaan
Hello Wildblaster, in the diary of my Wildblaster account I see a payout of 6.5. Thank you!
For what reason were just 600, - paid? Breaking point of 100, - EUR every day has 5.4., 6.4. what's more, 8.4. not working (see diary). Store 1.000,- EUR.
The thing that matters is 700, - EUR. If it's not too much trouble pay the staying 100, - EUR.
19.05.2019
Wildblaster Casino
100 EUR will be paid soon :- )
20.05.2019
mueller.rahsaan
The payment of 700, - EUR has been made. Much appreciated Wildblaster Gambling club! Very client friendly!
On account of the KoiSlots group for their help. The case can be closed.
20.05.2019
KoiSlots
Based on submitter's last post KoiSlots Grumblings Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.